Sales Consultant

Junction Collective; Woolwich; On-site; CAD 40,000 - 60,000; Full time

Job summary

A senior living facility in Ontario seeks a dedicated Sales Consultant to help older adults find supportive living environments. The role involves leading the sales process, conducting tours, and building relationships with prospective residents and their families. Ideal candidates will have prior sales experience in the senior living sector and excellent communication skills. A valid driver’s license and flexible availability are required.

Qualifications

• Previous sales experience in retirement or senior living sector.
• Experience working with older adults is a strong asset.
• Exceptional interpersonal skills and empathy are required.

Responsibilities

• Lead the sales and leasing process for retirement suites.
• Conduct personalized tours and consultations.
• Respond to inquiries using a consultative sales approach.

Skills

Sales experience

Client relationship building

Communication skills

Organizational skills

Empathy

Customer service

Education

Post-secondary education in a relevant field

Tools

CRM software

Job description

Overview

This is an in-person role based in Kitchener, Ontario. Must have a valid Ontario driver\'s license and access to a reliable vehicle. We are seeking a passionate and results-driven Sales Consultant to join a growing team in a senior living environment. This position is ideal for someone who is dedicated to helping older adults find supportive and enriching lifestyles. The successful candidate will play a key role in driving occupancy and revenue by building strong relationships with prospective residents and their families.

Responsibilities

• Lead the sales and leasing process for retirement suites offering Independent Supportive Living and Assisted Living.
• Apply a consultative sales approach to guide seniors and their families in making informed living decisions.
• Respond to inquiries using a discovery-focused approach to convert interest into scheduled visits.
• Conduct personalized tours and consultations to highlight the benefits of community living.
• Implement strategic follow-up activities to progress leads and close leases.
• Maintain and update CRM systems to track sales activity and trends.
• Collaborate with the Executive Director and regional leadership to meet occupancy and revenue goals.
• Develop and maintain relationships with local healthcare providers and community organizations to drive referrals.
• Coordinate and execute marketing strategies to enhance brand awareness and lead generation.
• Conduct competitive market analysis to inform sales tactics and positioning.
• Contribute to leadership meetings and strategic planning initiatives as part of the local management team.

Qualifications

• Previous sales experience in the retirement or senior living sector.
• Demonstrated ability in building and maintaining client relationships.
• Background in marketing or customer service preferred.
• Experience working with older adults is a strong asset.
• Post-secondary education in a relevant field is advantageous.
• Proven success in following and executing a structured sales process.
• Empathy and exceptional interpersonal skills.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency with CRM and related sales software tools.
• Availability to work flexible hours, including evenings and weekends as needed.
• Valid driver\'s license and access to a reliable vehicle.

Additional Requirements

• Successful completion of background checks, including a Vulnerable Sector Check.
• Commitment to workplace accessibility and inclusive employment practices.