Sales Clerk - Front Shop

Rexall Pharmacy Group Ltd.; Goderich; On-site; CAD 28,000 - 36,000; Full time

Job summary

Rexall Pharmacy Group Ltd. in Ontario is seeking a Sales Clerk for front shop duties, delivering a welcoming customer experience and assisting with purchases. You will greet customers, operate the cash register, and keep displays neat.

This role supports sales targets and inventory with a friendly, team-oriented approach, and requires strong communication in English. Prior retail or cash handling experience is helpful.

Qualifications

• High school diploma or equivalent.
• Retail/customer service experience preferred but not mandatory.
• Basic numeracy skills and the ability to operate point-of-sale systems.
• Strong communication skills in English to interact with customers and teammates.
• Legal eligibility to work in Canada.

Responsibilities

• Greet customers promptly and courteously, providing assistance and answering product-related inquiries.
• Operate cash registers and process sales transactions accurately, including handling cash, credit, and debit payments.
• Maintain cleanliness and organization of the front shop area, including restocking shelves and arranging merchandise displays.
• Assist in inventory management by monitoring stock levels and reporting shortages to management.
• Support promotional activities by informing customers about current sales, discounts, and loyalty programs.
• Handle customer concerns or complaints professionally and elevate issues to supervisors when necessary.
• Collaborate with team members to ensure smooth daily operations and achieve sales targets.

Skills

Customer service

Cashier / POS handling

Communication skills

English fluency

Teamwork

Education

High school diploma or equivalent

Job description

The Sales Clerk - Front Shop plays a vital role in delivering an exceptional customer experience within a retail environment. This position is responsible for engaging with customers, understanding their needs, and providing knowledgeable assistance to facilitate purchases. The role requires managing transactions efficiently at the point of sale while maintaining an organized and welcoming front shop area. The Sales Clerk ensures that product displays are attractive and well-stocked, contributing to the overall store presentation and sales goals. Ultimately, this position supports the retail team by fostering a positive shopping atmosphere that encourages repeat business and customer satisfaction.

Minimum Qualifications

• High school diploma or equivalent.
• Previous experience in a retail or customer service role is preferred but not mandatory.
• Basic numeracy skills and the ability to operate point-of-sale systems.
• Strong communication skills in English to interact effectively with customers and team members.
• Legal eligibility to work in Canada.

Preferred Qualifications

• Experience using retail management software or inventory systems.
• Bilingual abilities, particularly in French and English, to serve a diverse customer base.
• Knowledge of health and safety standards applicable to retail environments.
• Demonstrated ability to work in a fast-paced, team-oriented setting.
• Customer service certification or training.

Responsibilities

• Greet customers promptly and courteously, providing assistance and answering product-related inquiries.
• Operate cash registers and process sales transactions accurately, including handling cash, credit, and debit payments.
• Maintain cleanliness and organization of the front shop area, including restocking shelves and arranging merchandise displays.
• Assist in inventory management by monitoring stock levels and reporting shortages to management.
• Support promotional activities by informing customers about current sales, discounts, and loyalty programs.
• Handle customer concerns or complaints professionally and elevate issues to supervisors when necessary.
• Collaborate with team members to ensure smooth daily operations and achieve sales targets.

Skills

The Sales Clerk utilizes strong interpersonal and communication skills daily to engage customers and provide clear, helpful information about products and services. Attention to detail and organizational skills are essential for maintaining an orderly front shop and accurately processing transactions. Problem-solving abilities help address customer concerns promptly and effectively, ensuring satisfaction. Familiarity with point-of-sale technology and basic numeracy skills enable efficient handling of sales and inventory tasks. Preferred skills such as bilingual communication and retail software proficiency enhance the ability to serve a broader customer base and contribute to operational efficiency.