Sales Broker

OTIP RAEO; Southwestern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A prominent insurance group in Southwestern Ontario is looking for an experienced insurance advisor. You will identify customer needs and develop products while maintaining relationships with clients. The ideal candidate has a RIBO license, excellent communication skills, and at least three years of experience in personal lines, automobile, and property insurance. This position offers competitive salary and benefits in a supportive environment.

Benefits

Rewarding salary and bonuses

Industry-leading group benefits

Defined benefit pension plan

100% coverage of education fees

Access to learning resources

Flexible work-from-home options

Opportunities for advancement

Qualifications

• Minimum of three years’ experience in personal lines, automobile and property insurance.
• Exceptional communication skills for dealing with stakeholders.
• Ability to handle customer issues positively.

Responsibilities

• Selling products and developing relationships with prospects.
• Resolving customer inquiries and maintaining documentation.
• Maintaining accurate logs for monthly reporting requirements.

Skills

RIBO license

Customer communication

Problem solving

Time management

Microsoft Office Suite

Tools

Epic

Salesforce

Job description

Company Description

Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

Reporting to the Assistant Manager, you’ll be identifying customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business.

Responsibilities

• Selling products by establishing contact and developing relationships with prospects, answering incoming communications, following‑up on expiry date cards, re‑quoting prospects from previous years and cancelled files, and contacting leads generated.
• Creating a trusting environment that fosters new sales opportunities and retention of existing business.
• Actively participating within the team unit and independently to continuously contribute to overall business improvement.
• Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized.
• Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up.
• Tackling complex insurance‑related cases, creatively utilizing all available resources until full resolution is met.
• Maintaining a current TAM base and promptly following up on all client communications.
• Maintaining accurate logs of quotes completed, sales completed, days worked and any other measurements pertaining to monthly reporting requirements.
• Keeping updated on company underwriting guidelines and changing markets.
• Performing other duties as required.

Qualifications

• RIBO license
• A minimum of three years’ experience, preferably in personal lines, automobile and property insurance.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
• Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner.
• Superior time management and organizational skills to handle competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications. Preference given to candidates with experience using Epic, Salesforce and Company portals.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Some of the Perks We Offer

• Rewarding salary and bonuses that truly value your dedication
• Industry‑leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work‑from‑home and hybrid options
• Unlock your potential with opportunities for advancement

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals.