Sales Associate (Yorkdale Shopping Centre)

The SWATCH Group; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A renowned watch company is seeking a Sales Associate in Toronto to deliver exceptional customer service, achieve sales targets, and maintain visual merchandising standards. The position is part-time, requiring a commitment of around 10 hours per week with possible adjustments based on business demands. Candidates must be available during holidays and possess strong customer service skills.

Qualifications

• Ability to deliver exceptional customer service.
• Strong sales skills and product knowledge.
• Ability to maintain visual merchandising standards.

Responsibilities

• Assist customers and resolve issues effectively.
• Process sales, returns, and manage inventory.
• Maintain store's visual standards and cleanliness.
• Uphold workplace safety standards.

Skills

Customer Focus

Drive for Results

Creativity

Problem-Solving

Integrity

Job description

Job description

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem‑Solving, Humility, Integrity, Building Effective Teams and Relationships. Starting base pay of $18.05 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets through outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assist in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:

Work is performed with moderate physical effort required and significant walking and standing required for the majority of each shift. While this position has a low risk of injury, it requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) boxes and store fixtures, as well as significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Part‑Time: 10 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.