Sales Associate-Print&Services

Staples Canada; Bracebridge; On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada in Bracebridge seeks a dedicated associate to deliver exceptional customer service and enhance customer engagement. Responsibilities include assisting customers, contributing to sales goals, and performing in-store print production.

Ideal candidates will have retail experience, strong communication skills, and the ability to work well in teams. Benefits include associate discounts, flexible plans, and various recognition and development programs.

Qualifications

• 3 months to 1 year of prior retail experience.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement.
• Contribute to the store's success by learning products and services.
• Collaborate with leaders to achieve sales and margin goals.
• Perform in-store print production and maintain equipment.
• Engage with customers using tailored selling techniques.

Skills

Customer service

Communication skills

Team collaboration

Job description

Responsibilities

• Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
• Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
• Collaborate with store leaders to set and achieve sales and margin goals.
• Perform in-store print production.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Fulfill steps required for intake or pickup of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
• Ensure machines are always stocked with paper, toners, and supplies; catalogue all print orders according to company standards, accurately handling and binning orders; prioritize orders into appropriate service paths.
• Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers; ensure accurate inventory control by following company protocols.
• Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Benefits

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.