Sales Associate / Personal Stylist

Surmesur; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retailer in Waterloo is seeking a passionate Sales Associate. This full-time role focuses on providing exceptional customer service and helps clients select the best styles. Ideal candidates will have 2-3 years of experience in customer service and sales, plus a keen interest in fashion. The position offers a competitive salary and a dynamic work environment.

Benefits

Commission program

Clothing allowance

Group savings program

Ongoing training and coaching

Qualifications

• 2-3 years of experience in customer service.
• 2-3 years of sales experience.
• Knowledge in fashion and custom clothing is an asset.

Responsibilities

• Advise customers on style, trends, fabric, and fit.
• Maintain the visual and cleanliness of the store.
• Develop professional relationships with customers.

Skills

Customer service

Sales experience

Fashion knowledge

Proficiency in Google Suite

Strong communication skills

Time management

Problem-solving

Job description

Overview

Surmesur is a completely redesigned boutique concept for men and women. Our mission is to offer exceptional customer service: our famous "Wow" effect and to create an inspiring brand that reflects the reality of our customers to allow them to be the best version of themselves every day. We are currently looking for a talented and passionate individual to work as a Sales Associate in our boutique in Waterloo. This is a full-time position that allows the successful candidate the opportunity to grow in a challenging and rewarding work environment.

Salary: 46,000

What do we offer?

• Salary to be discussed according to your experience
• Commission program
• Clothing allowance
• Group savings program
• Ongoing training and coaching

Who are you?

• You are passionate about fashion, creativity, and new technological tools.
• You pay attention to detail.
• You have a competitive spirit.
• You have a strong sense of responsibility.
• You like to develop long-lasting relationships with your clients.
• You enjoy new challenges and are not afraid to roll up your sleeves.
• You enjoy working both collaboratively and independently.
• You think critically and are bold in your problem-solving.
• You adapt quickly to change.

Responsibilities

• Consultations: Advise customers on style, trend, fabric, and fit.
• Follow up daily with production on customer orders.
• Fitting of customers.
• Establish a call-back process with each customer to assess their needs.
• Develop professional and lasting relationships with customers.
• Attend / lead wedding shows.
• Administration: Participate in the completion of daily tasks.
• Update work tools on a daily basis.
• Keep up to date with new standards and procedures.
• Maintain a professional work environment.
• Merchandising: Maintain the visual and cleanliness of the store daily.
• Participate in the monthly rotation of the visual.

What experience do you need?

• 2-3 years of experience in customer service
• 2-3 years of sales experience
• Knowledge in fashion, styling and custom clothing is an asset
• Proficiency in Google Suite tools
• Strong verbal and written communication skills
• Good time management
• Good priority management