Sales Associate, Performance (Part-Time)

Team Town Sports; Mississauga; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Team-first culture

Fun environment

Flexible schedules

Vendor pro deals

Career growth

Job summary

Team Town Sports is a proudly Canadian retailer supporting athletes of all ages and skill levels, offering gear for over 13 sports. We are part of the Sporting Life Group and share a commitment to an athletes-first store experience.

This role focuses on helping customers, sharing product knowledge, and contributing to a high-energy team environment. The position emphasizes customer service excellence, ongoing product training, and collaboration to meet store goals.

Qualifications

• Greet and assist customers with product information and recommendations.
• Maintain knowledge of features, benefits, and pricing of all products.
• Resolve inquiries and complaints professionally.
• Stay updated on promotions, sales, and company policies.
• Collaborate to achieve sales targets and maintain a positive store environment.
• Participate in team tasks including merchandising, restocking, and inventory control.
• Complete required online and team Product Knowledge training sessions.

Responsibilities

• Greet and assist customers, providing product information and recommendations.
• Maintain a thorough knowledge of all products, including features, benefits, and pricing.
• Handle customer inquiries and resolve any issues or complaints in a professional manner.
• Stay updated on current promotions, sales, and company policies.
• Collaborate with team members to achieve sales targets and maintain a positive store environment.
• Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising, and restocking of product and control of inventory.
• Complete and attend all required online and team Product Knowledge training sessions.

Skills

Customer service

Product knowledge

Sales

Teamwork

Communication

Job description

Team Town Sports is a proudly Canadian retailer, dedicated to supporting athletes of all ages and skill levels. From hockey and soccer to baseball, basketball, we offer the best gear for over 13 sports and expert services for those who play to compete and play for fun. As part of Sporting Life Group, alongside Sporting Life and Golf Town, we are the home for all team sports athletes.

Why Work Here;

• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture built around athletes.
• Fun, fast-paced team environment.
• Flexible schedules to support your training and game days.
• Vendor pro deals along with expert product training to keep you ahead of the game.
• Competitive pay and opportunities to grow your career in sports lifestyle.

What You'll Do;

• Greet and assist customers, providing product information and recommendations based on their needs.
• Maintain a thorough knowledge of all products, including features, benefits, and pricing.
• Handle customer inquiries and resolve any issues or complaints in a professional manner.
• Stay updated on current promotions, sales, and company policies.
• Collaborate with team members to achieve sales targets and maintain a positive store environment.
• Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising, and restocking of product and control of inventory.
• Complete and attend all required online and team Product Knowledge training sessions.

What You'll Bring;

• A love of sport and are a coach, athlete, and player in team sports.
• An outgoing personality and an enthusiasm for sales and creating a brilliant customer experience.
• A genuine passion for serving the public and ensuring that all customers are cared for.
• Desire to continually learn and develop knowledge around the products we carry.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organization.

Team Town Sports is an equal opportunity employer committed to providing accommodations for people with disabilities. In accordance with applicable laws, please advise a representative of the Human Resources team of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Who We Are;

Team Town is Canada's newest and leading destination for team sports. Our commitment is to bring top-quality team sports equipment to Canadians across the country. We cater to the needs of athletes of all skill levels and ages by providing them with the best possible gear and equipment to enhance their performance on the field, court, or rink. Team Town is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life, and Team Town. Operating from coast to coast, Golf Town, Sporting Life and Team Town's fleet of stores inspire Canadians to get outside and live an active lifestyle, whether it's playing some of Canada's top golf courses, running through community trails, experiencing the exhilarating feeling of the hills, or any sports activity in between fit for the individual or whole family.