Sales Associate Lenscrafters

ESSILORLUXOTTICA GROUP; Pickering; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading eyewear company in Pickering, Ontario, is seeking a Sales Associate to provide outstanding customer experiences while meeting sales goals. Candidates should possess a high school diploma, retail experience, and strong communication skills. The role includes assisting customers with frame selection and recommendations based on prescriptions. This position offers competitive pay and benefits within a supportive environment.

Benefits

Competitive bonus plan

Health care benefits

Employee discounts

Qualifications

• Must have 1+ years experience in retail or customer service.
• Familiarity with computers and basic phone and math skills required.
• Ability to adapt to new technology and changes with accuracy.

Responsibilities

• Deliver sales plan and meet company objectives.
• Recommend lenses and lens coatings based on optical prescriptions.
• Assist patients in frame selection and measurements.

Skills

Sales skills

Communication skills

Customer service

Multi-tasking

Education

High School Diploma or GED

Tools

Point of sale systems

Job description

LensCrafters is a place for visionaries. We pair state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight because quality care helps us see the joy in life. Learning from the best makes us all better. Continuously building on our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. We are committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products. Join our global community of over 200,000 employees worldwide in driving the transformation of the eyewear and eye care industry.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience at every LensCrafters store, every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilize optical prescription to recommend specific lenses and lens coatings.
• Assist patients in the selection of frames and coordinate frames with optical measurements, helping our customers choose the perfect vision solution.
• Conduct measurements using appropriate optical tools and consult with the Optician as needed.
• Actively participate and contribute to a positive store environment, fostering strong, professional relationships with peers, management, doctors, and support staff (Target Host partners).
• Take pride in the appearance of the store & show initiative to keep displays & inventory clean, attractive & organized.
• Help foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills.
• Embrace new technology & change with a high level of accuracy.
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written).
• Self‑motivator with a demonstrated ability to multi‑task; ability to respond flexibly in a quickly changing environment.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.