Sales Associate, Full-Time - Versace Toronto Outlet - ON

Versace; Halton Hills; On-site; CAD 40,000 - 55,000; Full time

Job summary

A luxury retail brand in Halton Hills is seeking a Brand Ambassador to provide exceptional client experiences while achieving sales goals. The role requires strong client relationship management and at least two years of retail experience, preferably in luxury. Join a dynamic team dedicated to creating an inclusive environment and fostering personal growth.

Qualifications

• Minimum of two years’ experience in retail, luxury preferred.
• Understanding of specialty retail and clientele.
• Positive, high energy personality.

Responsibilities

• Provide exceptional client experiences as a Brand Ambassador.
• Meet and exceed sales goals.
• Maintain strong client relationships.

Skills

Customer relationship management

Sales proficiency

Effective communication

Entrepreneurial mindset

Tools

Point of Sale system

Excel

Word

Job description

GV-OUTLET Toronto Premium

Position reports directly to the General Manager.

Responsibilities include:

• Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Handling customer’s repairs and advising clients about best fit of pieces

Experience & Key Competencies

• Minimum of two years’ experience in retail environment – luxury experience preferred.
• Full understanding of specialty retail, including how to effectively clientele.
• Computer skills including operation of retail point of sale system, Word, Excel and email.
• Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities.
• A positive, outgoing, high energy personality that is entrepreneurial and sales focused.

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. M/D/F/V