Sales Associate-Full Time

Michael Kors; Richmond; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fashion retailer in Richmond is seeking dynamic sales associates to enhance customer experience and drive sales. The ideal candidate will have strong sales performance skills, a passion for fashion, and the ability to maintain customer satisfaction. Responsibilities include optimizing sales, providing top-tier customer service, and ensuring operational efficiency. Competitive compensation from $18.00 to $19.00 per hour is offered, plus chances for training and development opportunities.

Qualifications

• Experience in a sales environment is preferred.
• Strong communication skills are essential.
• Ability to resolve client issues quickly.

Responsibilities

• Meet and exceed sales goals.
• Provide exceptional customer service.
• Maintain organized selling space.

Skills

Sales performance optimization

Customer relationship management

Knowledge of fashion trends

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Sales Generation:

Meet sales goals

Utilize the elevated levels of sales and service to maximize sales performance

Demonstrate an in-depth knowledge of the merchandise

After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction

Comply with all sales related policies and procedures

Maintain a keen interest in the fashion industry and market trends

Customer Service:

Provide the highest level of customer service

Build and maintain repeat clientele; utilize client book

Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Operations:

Keep selling floor and merchandise neat, organized and stocked

Assist in the maintenance of all inventory in the stockroom and on the selling floor

Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.

Participate in inventories

Comply with all Point-of-Sale policies and procedures

Properly execute all relevant register functions

Ensure image and grooming standards are professional and reflective of the brand image, at all times

Adhere to work schedule, inclusive of time and attendance

Participate in all relevant training and development seminars, programs and meetings as directed by store management

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

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In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range:

$18.00-$19.00