Sales Associate

SWATCH GROUP; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading fashion and accessories brand in Toronto is seeking a Sales Associate to drive sales and deliver exemplary customer service. As a representative, you will support store operations while embodying brand values such as creativity and integrity. Ideal candidates possess strong communication skills and at least one year of retail experience. This part-time role offers a competitive starting pay of CAD 18.05 per hour, with opportunities for performance bonuses.

Qualifications

• At least 1 year of retail sales experience, preferably in fashion and/or accessories.
• Strong communication skills (verbal & written), including strong relationship building skills.

Responsibilities

• Deliver exceptional customer service by assisting customers and resolving issues.
• Achieve and exceed sales targets through outstanding product knowledge.
• Support daily operations, including processing sales and returns.
• Assist in maintaining store’s visual standards.

Skills

Customer Service

Sales Generation

Communication Skills

Relationship Building

Self-Starter

Tools

POS Systems

Job description

The company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $18.05 per hour plus monthly performance bonus.

Responsibilities

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets through outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store's visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status

Part-Time: 10 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.

Profile

• Availability to work opening and closing shifts; flexible hours including weekends and holidays.
• Strong communication skills (verbal & written), including strong relationship building skills.
• Must be a self-starter who works well independently and in team environments.
• Ability to communicate in a clear concise and understandable manner.
• Results oriented with a high level of energy and enthusiasm.
• Passion for sales and working in fast paced environment.

Professional Requirements

• At least 1 year of retail sales experience, preferably in fashion and/or accessories.
• Experience working with POS systems.