Sales Associate

HOLT RENFREW; Vancouver; On-site; CAD 45,000 - 65,000; Full time

Job summary

A luxury retail company in Metro Vancouver is seeking a Sales Associate to develop long-lasting relationships with customers. This position requires 4+ years of experience in luxury sales and a strong track record of achieving sales targets. The ideal candidate will work in a fashion-forward environment, providing exceptional customer service and engaging with clients through social media. Flexible scheduling may be required. Opportunities for continuous learning and development are offered.

Qualifications

• 4+ years of experience in a commission-based luxury sales environment.
• Consistent sales performance with proven results in achieving sales quotas.
• Strong understanding of current and emerging fashion trends.

Responsibilities

• Deliver extraordinary service to all customers.
• Exceed all sales and service goals and targets.
• Build a loyal personal client base.

Skills

Luxury sales experience

Sales performance

Social media engagement

Fashion trend knowledge

Job description

Summary

As a Sales Associate at Holt Renfrew, you will develop deep, long‑lasting relationships with customers to increase sales, service, and loyalty. You will work in a fashion‑driven environment with opportunities for continuous learning and development.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service goals and targets.
• Build a loyal personal client base by acquiring new customers and retaining existing ones.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients regarding in‑store events and merchandise requests.
• Resolve customer service issues and partner with management on complex issues.
• Comply with Health & Safety policies and privacy regulations.

Requirements

• 4+ years of experience in a commission‑based luxury sales environment.
• Consistent sales performance with proven results in achieving sales quotas.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Collaborative team‑oriented mindset.
• Proficiency in leveraging social media to promote as a fashion influencer.
• Strong understanding of current and emerging fashion trends.
• Broad product knowledge across all merchandise categories.