Sales Associate

HOLT RENFREW; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

A luxury fashion retailer in Metro Vancouver is seeking a Sales Associate to enhance customer relationships and drive sales. The ideal candidate will have over 4 years of experience in luxury sales, a proven record of achieving sales quotas, and a knack for social media as a fashion influencer. This role offers opportunities for continuous learning in a vibrant, customer-focused environment.

Qualifications

• 4+ years of experience in a commission-based luxury sales environment.
• Consistent sales performance with proven results in achieving sales quotas.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service goals and targets.
• Build a loyal personal client base by acquiring new customers and retaining existing ones.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients regarding in-store events and merchandise requests.
• Resolve customer service issues.

Skills

Commission-based luxury sales experience

Sales performance

Social media proficiency

Customer relationship building

Understanding of fashion trends

Job description

Summary

As a Sales Associate at Holt Renfrew, you will develop deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will work in a fashion-driven environment with opportunities for continuous learning and development.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service goals and targets.
• Build a loyal personal client base by acquiring new customers and retaining existing ones.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients regarding in-store events and merchandise requests.
• Resolve customer service issues and partner with management on complex issues.
• Comply with Health & Safety policies and privacy regulations.

Requirements

• 4+ years of experience in a commission-based luxury sales environment.
• Consistent sales performance with proven results in achieving sales quotas.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Collaborative team-oriented mindset.
• Proficiency in leveraging social media to promote as a fashion influencer.
• Strong understanding of current and emerging fashion trends.
• Broad product knowledge across all merchandise categories.