sales associate

The Salvation Army; Swift Current; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community support organization is hiring for a part-time position in Swift Current, Canada. The role involves sorting products, assisting customers, and maintaining retail operations. Ideal candidates should have experience in customer service and cash handling. The position offers flexible hours and a pay range between $15.35 to $17.83 per hour, depending on experience.

Qualifications

• A few months of experience in processing or distribution of goods or customer service.
• Knowledge of lifting guidelines.
• Experience with cash registers and related processes required.
• Attention to detail is essential.

Responsibilities

• Sort incoming product and assist in retail operations.
• Interact with customers/donors in a positive manner.
• Maintain store opening and closing procedures.
• Process transactions accurately and assist with donations.

Skills

Sales Experience

Customer Service

Organizational skills

Communication skills

Basic Math

POS

Retail Sales

Merchandising

Cash Handling

Education

Completion of some high school coursework

Job description

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world‑wide Christian church each year we help more than 2 million people providing necessities such as food, clothing, and additional support. We continually adapt and innovate to meet emerging needs and live out our mission, vision, and values of hope, service, dignity, and stewardship. As a faith‑ and values‑based organization we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world.

Job Description

The role provides service to customers sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.

Position Purpose Summary

The role provides service to customers sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.

Accountabilities

The incumbent may perform all some or similar range of duties.

Operations

• Greet and interact with customers / donors in a positive, friendly, and courteous manner.
• Contribute to meeting store sales targets; provide efficient, courteous customer service; use tact when dealing with difficult customers.
• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
• Maintain store opening and closing procedures as required.
• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
• Process raw materials by loading / unloading, sorting, packing, hanging, pricing, and storing donations.
• Possess knowledge of stock in order to respond to customer enquiries by phone or in person.
• Pay attention to store security by monitoring activity within the store.
• Assist with store layout plans to attract customers, which would include window displays and merchandise displays; ensure attractiveness of the store through tidy maintenance.
• Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
• Assist with donation turnover, replenish inventory levels on the sales floor, and remove inventory from sales floor as directed.
• Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.
• Assist donors with their contributions, unload donations, and place stock in an appropriate location.
• Maintain the proper sorting and processing of goods to ensure compliance with quality standards; that all products are priced correctly as per store policy.
• Perform other duties as required.

Health and Safety

• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside / outside the store).
• Maintain an attractive, organized, and safe appearance of the store; tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.
• Performs other work‑related duties as assigned.

Critical Relationship Management

Clarification of Information. Conducts Routine Interactions.

Managerial / Technical Responsibilities

Reports directly to the Thrift Store Manager. Direct reports: none.

Financial and Material Management

Moderate material responsibilities. Uses or maintains organization assets in accordance with established guidelines. Does not process any financial transactions with no budget responsibilities. The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

Working Conditions

This is a permanent part‑time position 20 hours per week. Work schedule may vary from week to week and will include weekdays and / or Saturdays. This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching. The ability to lift / move 30 pounds. The incumbent must take the following precautionary measures in addition to health and safety rules and regulations such as universal precautions, i.e., wearing gloves when working with unknown contents.

Education and Experience Requirements

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.
• Alternative combination of education and Experience may be considered.
• Completion of some high school coursework.
• Have a few months of experience in processing or distribution of goods or customer service.
• Knowledge of lifting guidelines.
• Cash handling experience is required.
• Experience with cash registers and related processes and procedures i.e. bank deposits, summary reports, etc.
• Product brand awareness would be an asset.
• Experience working in a computerized environment.
• Attention to detail.

Cash Handling Experience is Required

Compensation

The target hiring range for this position is $15.35 to $17.83 with a maximum of $21.40. Placement in the salary range will be based on factors such as market conditions, internal equity and candidate experience, skills and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Key Skills

Sales Experience, Customer Service, Organizational skills, Communication skills, Basic Math, POS, Retail Sales, Merchandising, Cash Handling, Epic, Planograms, Stocking