Sales Associate

Launch your career growth with Staples stores.; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail company is seeking a candidate to enhance customer engagement and drive sales in furniture and technology. Responsibilities include delivering exceptional customer service, achieving sales goals, and maintaining operational excellence. The ideal candidate will have retail experience, strong communication skills, and the ability to work in a team environment. This role offers various employee perks including discounts and development programs.

Benefits

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience preferred.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement.
• Drive sales in furniture, technology, and supplies.
• Set and achieve sales and margin goals.
• Ensure operational excellence and uphold store brand standards.
• Engage with customers using tailored products and services.
• Handle transactions using the Point of Sale system.

Skills

Customer service

Communication

Team collaboration

Job description

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs
• Job Identification 56697
• Job Category Retail Stores
• Locations 620 King Street North, Waterloo, ON, N2J4G8,