Sales Associate

Sundial; Red Deer; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and benefits

Flexible hours

Employee Discount

Free Uniforms

Contests and prizes

Product Knowledge training

Job summary

SNDL is seeking Sales Associates for Wine & Beyond Red Deer to provide exceptional customer service and assist customers with product selection. You will greet customers, guide them to products, and help drive sales while upholding store standards and policies.

Ideal candidates have 1 year of retail experience, a High School diploma, and ProServe certification. First-Aid is an asset; training in wine/spirits is a plus.

Qualifications

• 1 year retail experience preferred, not required.
• Previous liquor-related experience considered an asset.
• High School Diploma or equivalent is required.
• ProServe Certification is required.
• First-Aid Certificate is an asset.
• Training in wine/beer/spirits (preferred, not required).

Responsibilities

• Provide exemplary customer service to every person who walks into the store.
• Greet customers and assist them to products as needed.
• Educate, advise and suggest products to generate sales.
• Maintain product knowledge through training within required timelines.
• Handle transactions at the POS and follow cash handling policies.
• Participate in merchandising, stock shelves and store maintenance.

Skills

Customer service

Verbal communication

Professional appearance

Sales driven

Teamwork

Strong communication

Education

High School Diploma or equivalent

ProServe Certification

First-Aid Certification (asset)

Job description

Work Location

Wine & Beyond Red Deer

About SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com.

About The Role

We are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Sales Associates at our Wine & Beyond Red Deer location!

Primary Purpose of Job: Provide exemplary customer service to every person who walks into our store, understand customer needs and instil a customer mindset within the store, participates in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.

Essential Duties and Responsibilities

People Skills

• Customer service is driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanour and attitude at all times

Customer Offering

• Deliver exemplary customer service
• Greet customers when they enter the store and take customers to product when required
• Generate sales by educating, advising and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within the required timeline
• Escort customers from the store and/or offer car service when appropriate

Financial

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

Regulatory Adherence

• Ensure that OHS, LP, ProServe and other regulatory requirements and procedures are implemented and adhered to
• Maintain First-Aid, LP and OHS Training
• Maintain ProServe Certification
• Ensure AGLC other government guidelines are met
• Adheres to all SNDL policies, with a focus on Social Responsibility

Qualifications

• Work Experience: Minimum, 1-year experience in a retail environment (preferred, not required)
• Previous liquor-related experience considered an asset
• Education: High School Diploma or equivalent
• ProServe Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

Physical Requirements

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

Other Skills and Capabilities

• Highly self‑motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation

Why Work With Us?

At Wine & Beyond we invest in our people. We provide educational reimbursement for industry‑related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers.

Additional Reasons to Join Our Team!

• Competitive salary and benefits
• Flexible hours
• Employee Discount
• Free Uniforms
• Contests and prizes
• Product Knowledge training

With hundreds of locations throughout Alberta & British Columbia, there’s a convenient location near you.

Thanks for considering a position with us!

Cheers!

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis. We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award‐winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate. Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL SNDL is a vertically integrated, multi‑segment, multi‑banner retail operator, and Canada’s largest regulated product platform. To learn more about SNDL– please watch the video below: https://sndl.com/Overview/Videos/default.aspx#gallery-1