Sales Associate

WIRELESSWAVE / WAVE SANS FIL; Ottawa; On-site; CAD 45,000 - 70,000; Full time

Benefits offered by this job

Maternity Leave Top‑Up Program

Medical and dental benefits

Flexible scheduling

3 weeks' vacation

RRSP matching

Awards-winning training

Job summary

WIRELESSWAVE is looking for customer-focused individuals to provide personalized wireless solutions in Ottawa, Ontario. You will need to build relationships and be adaptable in a fast-paced environment.

We're proud to offer a range of benefits including annual earnings between $45,000 to $70,000+, medical benefits, and career growth opportunities. If you thrive on achieving sales targets and delivering exceptional customer experiences, we want you on our team!

Qualifications

• 1-2 years of proven success in customer-facing roles.
• Ability to provide personalized customer support.

Responsibilities

• Provide personalized support to help customers find wireless products.
• Stay knowledgeable on products and industry trends.
• Achieve and exceed sales targets.

Skills

Retail

Sales

Customer service

Job description

Why You’ll Love Working Here

At WIRELESSWAVE, we bring the latest from Apple, Samsung, Google, and more to customers nationwide. Backed by Glentel Inc. – a billion-dollar company owned by Bell and Rogers – we’re the go-to destination for choice and connectivity, and we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within reach!

What We Offer

• Annual Earnings: Typically ranging from $45,000 to $70,000+, including hourly rate plus uncapped commissions (The lower end reflects new team members during their learning period, while experienced associates have earned significantly more).
• New: Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
• Well-Being: Medical & dental benefits, flexible scheduling, sick days, EFAP, and 3 weeks' vacation.
• Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!
• Support: Award‑winning training, tools, resources, and coaching needed to help you succeed.
• Career Opportunities: Industry‑leading development programs- we promote our managers from within!
• Inclusivity: A community that values and encourages diversity, inclusion, and respect, supported by initiatives from our ERGs.

Who You Are

• Customer‑focused: You have a passion for finding the right solutions for customers.
• Connector: You're skilled at building relationships and have effective communication skills.
• Tech‑Savvy: You're interested in the wireless industry and comfortable using technology and social media.
• Goal‑Driven: You're motivated to learn, grow, and achieve targets in a performance‑driven environment.
• Flexible: You have a good work ethic and can adapt in a fast‑paced, ever‑changing industry.
• Team‑Player: You collaborate, share knowledge, support your peers, and enjoy friendly competition.
• Dependable & Experienced: You're available for full‑time work, including evenings and weekends, with 1‑2 years of proven success in customer‑facing roles.

What You Will Do

• Deliver Solutions: Provide personalized support that helps customers find the right wireless and residential products and services. You have a passion for finding the right solutions for customers.
• Be the Expert: Complete training and stay up‑to‑date on products, networks, promotions, and industry trends so customers can count on you for the latest knowledge.
• Create Experience: Turn every interaction into an exceptional experience that earns customer loyalty, repeat business, and referrals.
• Drive Results: Achieve and exceed sales targets while staying adaptable to business needs and contributing to the success of your store and district.
• Live Our Values: Demonstrate trust, respect, ownership, passion, humility, and integrity in everything you do.

GLENTEL is an equal‑opportunity employer and we are committed to creating a diverse and inclusive environment. We encourage our employees to participate in our employee resource groups: LGBTQ2S+, Women, and Black, Indigenous, People of Colour (BIPOC). At WIRELESSWAVE, we celebrate differences, and we invite you to be a part of our team.

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans‑fil and SANS‑FIL etc.) encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Skills

• Retail
• Sales
• Customer service