Sales Associate

columbiasportswearcompany; Kingston; On-site; CAD 20,000 - 29,000; Part time

Benefits offered by this job

Employee discounts

Employee Assistance Program

Job summary

Columbia Sportswear Canada is looking for a part-time Retail Associate in Kingston to deliver outstanding in-store experiences. You will assist customers, answer questions about product features, and help drive sales with informed recommendations.

The role includes handling cash, maintaining store standards, stocking shelves, and supporting the store leadership team to meet targets. Flexible schedule and a welcoming team environment offered.

Qualifications

• No specific education required beyond high school; diploma preferred.
• 2 years or less of experience in a retail or related role.
• Experience operating inventory and POS systems and related software.
• Must be 16 years of age or older.

Responsibilities

• Provide exceptional customer service by addressing questions and recommending products.
• Maintain store standards for merchandising, cleanliness and safety.
• Handle cash register transactions accurately and efficiently.
• Assist in moving and replenishing stock to support store profitability.

Skills

Inventory & POS systems

Retail software tools

Education

High School Diploma or GED preferred

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions." A Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Columbia Sportswear Canada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Columbia Sportswear Canada provides accommodations to applicants with disabilities throughout the hiring process.

Hourly Rate: $17.85

At Columbia Sportswear Company, we're proud to offer part-time employees services and products to help make your life and work more rewarding.

• Employee Assistance Program (EAP) which offers free wellness benefits and confidential 24/7/365 counseling services.
• Employee discounts are also available.