Sales Associate

BoxLunch & Hot Topic; Hamilton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A popular retail chain in Hamilton, Ontario, is seeking team members to deliver exceptional customer experiences. Responsibilities include maintaining store standards, working the register, and collaborating with team members. Previous retail experience and strong customer service skills are essential for this role. Candidates must be at least 16 years old to apply.

Qualifications

• Previous experience in a retail environment.
• Strong customer service abilities.
• Must be at least 16 years of age.

Responsibilities

• Provide an amazing shopping experience.
• Cover sales floor and maintain visual standards.
• Work the register and process transactions.

Skills

Customer service

Sales skills

Team collaboration

Product knowledge

Job description

WHAT YOU\'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They\'ll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you\'ll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You\'ll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don\'t like it when spells are stolen. You\'ll work with Store Management to ensure there\'s no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you\'ll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

WHAT YOU\'LL NEED

• Previous experience working in a retail environment. If you love music and pop culture, you\'re in the right place!
• Superpowers in providing customer service and selling
• You\'ll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds