Sales Associate

Staples Canada; Charlottetown; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading retail company in Charlottetown is seeking a motivated team member to deliver exceptional customer service and drive sales in furniture, technology, and supplies. The ideal candidate will possess strong customer service skills and the ability to work collaboratively within a team. Responsibilities include handling transactions, maintaining store standards, and engaging with customers to meet their needs. This position offers benefits such as an associate discount and learning and development programs.

Benefits

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and increase customer satisfaction.
• Drive sales in furniture, technology, and supplies.
• Handle transactions using the Point of Sale (POS) system.

Skills

Customer service

Communication skills

Team collaboration

Job description

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Requirements

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Benefits

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs

Job Information

• Job Identification 57602
• Job Category Retail Stores
• Locations 655 University Avenue, Charlottetown, PE, C1E1E5, CA