Sales Associate

Royal-Botanical-Gardens; Burlington; On-site; CAD 21,000 - 28,000; Part time

Job summary

Royal Botanical Gardens is seeking a Part-Time Sales Associate for our Gift Shop. You will provide a welcoming atmosphere, assist customers with purchases, answer questions, and help with restocking and store upkeep.

Evening, weekday, and weekend availability is required; this role is not expected to lead to full-time. Join a team dedicated to exceptional customer service and a positive shopping experience, with opportunities to learn about plants and horticulture while supporting our

Qualifications

• Previous sales and customer service experience.
• Able to learn quickly and multitask.
• Works well in a group environment.
• Experience with Microsoft Office and Excel while being able to adapt to new programs quickly.
• Must be able to work evenings, weekends, during Christmas season, and statutory holidays.

Responsibilities

• Assisting customers with purchases and answering questions.
• Offering suggestions and helping with product selection.
• Handling cash, debit, and credit transactions.
• Receiving new inventory and maintaining store appearance.
• Opening and closing the store and keeping receipts/filing.
• Maintaining store upkeep and helping with stock management.

Skills

Sales experience

Customer service

Teamwork

Multitasking

Quick learner

Tools

Microsoft Office

Excel

Job description

Located at the head of Lake Ontario and within the municipalities of Burlington and Hamilton, Royal Botanical Gardens (RBG) is the largest botanical garden in Canada and one of the nation’s earliest nature sanctuaries. Comprising some 2700 acres of protected wetlands, botanical collections, parkland and display gardens, and within easy access of millions of nature-starved urban citizens, RBG dedicates its expertise in horticulture, conservation, science and education to connect people, plants and place for the purpose of nurturing and preserving healthy growing life on our planet. RBG directs its efforts, and seeks the support of individuals and organizations, to realize its vision of a world in which everyone is awake to the beauty, diversity and necessity of plants, and from that consciousness more actively works together to protect and preserve plant species and habitats and, by extension, our planet.

The Position:

We seek a Part-Time Sales Associate to work in our Gift Shop and be responsible for creating a welcoming and friendly atmosphere with prompt courteous customer service. Must be available to work evening, weekday, and weekend shifts.(Please note that this opportunity will not lead to a full-time role).

Start Date:October 19, 2026
End Date: April 16, 2027

Under the direction of the Gift Shop Manager the successful candidate will be responsible for assisting customers with purchases, answering questions, offering suggestions

Responsibilities:

• Customer service, handling any problems that may arise
• Receiving new inventory
• Filing paperwork, keeping track of receipts
• Dealing with transactions involving cash, debit, and credit
• Assisting with opening and closing the store
• Store maintenance and upkeep

Requirements:

• Previous sales and customer service experience.
• Able to learn quickly and multitask
• Works well in a group environment
• Experience with Microsoft Office and Excel while being able to adapt to new programs quickly
• Must be able to work evenings, weekends, during Christmas season, and statutory holidays

Physical Requirements:

• Constant standing and walking
• Able to climb stairs and ladders
• Ability to lift up to 25 lbs.

RBG is an equal opportunity employer and is committed to fair and accessible employment practices. We encourage applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Upon request, suitable accommodations are available under the Accessibility for Ontarians Act.

We thank all applicants however, only those selected for an interview will be contacted.