Sales Associate

Staples; Brandon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading office supply retailer is seeking a customer service-oriented individual in Brandon, Manitoba. The role includes driving sales, enhancing customer engagement, and maintaining store standards. Candidates should have prior retail experience and strong communication skills. Offered benefits include associate discounts and learning opportunities. This position promises a dynamic team environment with a focus on efficiency and customer satisfaction.

Benefits

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience is preferred.
• Strong customer service and communication skills are essential.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement.
• Engage with and sell to customers using tailored products and services.
• Calmly assist in complex customer situations and maintain a clean store environment.

Skills

Customer service skills

Strong communication skills

Team collaboration

Job description

Deliver exceptional customer service and enhance customer engagement and satisfaction.

• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs
• Job Identification 56783
• Job Category Retail Stores
• Locations 1645A - 18th Street, Brandon, MB, R7A5C6, CA