Sales And Rentals Associate - Pro Audio & Recording

Long & McQuade; Abbotsford; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading musical instrument retailer in Abbotsford is seeking a knowledgeable Sales Associate. You will assist customers in selling and renting musical gear, demonstrate products, and ensure customer satisfaction. The ideal candidate is a musician with excellent communication skills and a strong work ethic, ready to thrive in a fast-paced environment.

Qualifications

• Must be a musician who plays at least one instrument.
• Physically able to lift up to 65 lbs / 30 kg.
• Previous experience in retail or sales is an asset.

Responsibilities

• Help customers with selling and renting musical instruments.
• Define individual needs of customers and match them with appropriate products.
• Demonstrate products and explain features to customers.

Skills

Musical instrument proficiency

Excellent verbal communication

Problem-solving skills

Organization skills

Job description

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Assist customers to and from vehicle with rental gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Ability to demonstrate and educate customers on basic PA setup
• Must be able to work weekdays, weekend nights and weekends
• Troubleshoot questions over the phone and e‑mail
• Physically able to lift up to 65 lbs / 30 kg
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to excel in a fast‑paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset
• Experience with Digital Mixers, DJ equipment, and / or Lighting would be considered an asset