Sales Administrator

Startec Compression & Process Ltd; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading engineering firm in Calgary is seeking a Sales Administrator to support the sales and applications engineering group. The ideal candidate will assist in maintaining CRM records, preparing sales materials, and providing administrative support to enhance sales efforts. A Bachelor's degree and relevant experience in sales support or contract administration are preferred. This role offers a competitive salary and a dynamic work environment.

Benefits

Competitive wages

Training

Flexible work environment

Qualifications

• Proven experience in sales support, contract administration, or a similar role.
• Familiarity with CRM software.
• Understanding of sales processes.

Responsibilities

• Support the sales and applications engineering group through various administrative tasks.
• Maintain CRM information and manage customer records.
• Prepare sales materials and coordinate proposals.

Skills

Excellent communication

Organizational skills

Attention to detail

Education

Bachelor's degree in business administration or a related field

Tools

Microsoft Dynamics 365

Pipedrive

Word

Excel

Visio

Microsoft Teams

PowerPoint

Job description

ABOUT US

Startec Compression & Process is dedicated to providing innovative solutions to meet our customer’s unique challenges and opportunities. We are an integrated project and engineering equipment fabricator specializing in the modularized design and packaging of gas process, refrigeration, and rotating equipment solutions. Many of our solutions are related to Energy Transition and carbon reduction industries.

BEHAVIORAL ASSESSMENT

All applicants must complete the Traits and Behaviors Assessment below when submitting their application. Please proceed using the link: https://app.traits.com/survey/a56e7669-2ba6-4573-83cd-800831da5362

POSITION OVERVIEW

Startec Compression & Process is currently recruiting a Sales Administrator to work at our Glenmore Office (Suite 240, 4000 Glenmore Court SE, Calgary, AB, T2C 5R8). The Sales Administrator is responsible for seamlessly supporting the sales and applications engineering group through a variety of administrative tasks. Reporting to the Director of Sales, the Sales Administrator provides invaluable support by collecting and organizing lead data, maintaining CRM information, preparing compelling sales materials, proposal coordination and preparation, maintaining accurate customer records, supporting the process for opening quote numbers, managing schedules and completing other administrative tasks that free up the time for the sales and applications teams. This role is an important contributor to the success of our sales and applications efforts.

KEY PERFORMANCE INDICATORS (KPI)

SALES & APPLICATIONS SUPPORT (Weighting 40%)

• Assist in lead research and data collection.
• Input and maintain lead data in CRM.
• Track status of lead progress in the sales pipeline.
• Create compelling sales materials tailored to clients.
• Prepare and maintain sales reports.
• Support proposal preparation with the applications engineering team.
• Coordinate the process for opening quote numbers.

CUSTOMER RELATIONS

• Handle customer inquiries and route appropriately when required.
• Maintain accurate customer profiles.

DATA ANALYSIS (Weighting 40%)

DATA MANAGEMENT

• Analyze data for insights and recommendations.
• Implement improvements based on data.
• Generate routine sales and contract reports.

OPERATIONS AND COMPLIANCE

• Manage CRM usage and training for the sales team.

ADMINISTRATIVE SUPPORT (Weighting 20%)

SALES ADMINISTRATION

• Coordinate meetings and events for the sales team.
• Arrange travel for the sales team when required.
• Maintain organized contract records.
• Provide general administrative assistance to support sales and applications engineering functions.
• Monitor contract expiration and renewal.
• Identify and rectify any discrepancies or issues with document content or organization.

QUALIFICATIONS

• Bachelor's degree in business administration, or a related field (preferred).
• Proven experience in sales support, contract administration, or a similar role.
• Familiarity with CRM software (e.g., Microsoft Dynamics 365 / Pipedrive).
• Working knowledge and use of Word, Excel, Visio, Microsoft Teams and PowerPoint.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Understanding of sales processes.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.