Saisonnier This Way ONward Associé de la marque/Seasonal This Way ONward Sales Associate - Gale[...]

Gap Inc.; Montreal; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail company in Montreal is seeking customer-oriented individuals to provide exceptional service and support. The role involves assisting customers in finding clothing, promoting loyalty benefits, and ensuring a premium shopping experience. Candidates should possess strong communication skills and be open to feedback. Bilingualism in French and English is required. Join a supportive and collaborative environment that emphasizes continuous improvement.

Benefits

Opportunities for training and professional development

Collaborative work environment

Qualifications

• Must efficiently assist customers and address concerns professionally.
• Ability to learn and adapt to retail processes through training.
• Bilingual candidates preferred, with French proficiency.

Responsibilities

• Provide exceptional customer service and support.
• Promote and educate customers on loyalty programs.
• Assist customers with finding clothing and answering inquiries.

Skills

Strong communication skills

Problem-solving skills

Ability to handle customer interactions

Basic information-gathering skills

Ability to learn procedural knowledge

Bilingual (French & English)

Job description

Why Consider This Job Opportunity:

• Opportunity to build brand loyalty through exceptional customer service
• Engage with customers and assist them in finding suitable clothing options
• Supportive and collaborative work environment focused on continuous improvement
• Chance to leverage technology and multi-channel offerings for enhanced customer experience
• Opportunities for training and professional development within the organization

What to Expect (Job Responsibilities):

• Become an expert in the brand's selling behaviors to provide a premium customer experience
• Acknowledge and assist customers; efficiently locate merchandise and answer inquiries
• Offer style and outfit suggestions to customers using displays and mannequins for inspiration
• Promote loyalty programs by educating customers about available benefits
• Support various operational processes, including sales floor, fitting rooms, and checkout

What is Required (Qualifications):

• Strong communication skills and ability to effectively use technology in customer interactions
• Motivated problem solver focused on continuous improvement and open to feedback
• Ability to handle customer interactions and address concerns professionally
• Basic information-gathering skills to resolve issues
• Ability to learn procedural knowledge through on-the-job training
• In Quebec: Must be able to speak French

How to Stand Out (Preferred Qualifications):

• Previous experience in retail or customer service roles
• Knowledge of fashion trends and styling techniques
• Familiarity with loyalty programs and customer engagement strategies

Equal Opportunity Employment:

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Note:

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.