RV Service Advisor: Customer Liaison & Repair Estimator

Traveland RV Canada; Nanoose Bay; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading RV service provider in Nanoose Bay seeks a Service Advisor. The ideal candidate will greet customers, schedule appointments, and communicate effectively between customers and technicians. Responsibilities include providing accurate repair estimates and ensuring customer satisfaction. A high school diploma is required; service experience is preferred. This position offers great benefits including Canada Life coverage and annual trips.

Benefits

Canada Life Coverage

Catered Staff Lunch - Monthly

Annual Incentive Mexico Trip

RRSP Matching

Qualifications

• Experience in a service-related position is preferred but not necessary.
• Professional appearance and strong work ethic are required.

Responsibilities

• Greet service department customers promptly and courteously.
• Articulate repair needs to techs and upsell additional services.
• Provide accurate estimates of repair and maintenance costs.
• Follow up on each repair and keep customers informed.

Skills

Communication skills

Attention to detail

Customer service skills

Education

High school diploma or equivalency

Job description

A leading RV service provider in Nanoose Bay seeks a Service Advisor. The ideal candidate will greet customers, schedule appointments, and communicate effectively between customers and technicians. Responsibilities include providing accurate repair estimates and ensuring customer satisfaction. A high school diploma is required; service experience is preferred. This position offers great benefits including Canada Life coverage and annual trips.