RQ09190 - UX Designer - Senior

Rubicon Path; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A technology consulting firm in Toronto is looking for a Senior UX Designer to create user-centered content and prototypes while collaborating in an Agile development environment. The ideal candidate will have extensive experience in content design, strong communication skills, and familiarity with design tools like Figma. This role emphasizes UX best practices and the ability to work with diverse stakeholders.

Qualifications

• 5+ years of experience in UX design or a related field.
• Experience designing for government accessibility standards.
• Ability to communicate effectively with technical and non-technical stakeholders.

Responsibilities

• Design user-centered content and ensure accessibility standards are met.
• Create prototypes and conduct user research for effective content delivery.
• Collaborate with technical experts and stakeholders on content design.

Skills

User-centered Content Design

Strong communication skills

Agile product development experience

Experience with Figma

Ability to conduct content audits

Tools

Figma

Content management systems

Job description

About the job RQ09190 - UX Designer - Senior

Experience and Skill Set Requirements

• User-centered Content Design (30%)
• Experience designing content to meet user needs and make complex, technical language and process simple to understand
• Ability to discern the right information in the right format for what users need
• Robust experience in writing, editing, and publishing digital content
• Experience in using content management systems, and content production processes to publish content
• Ability to write in plain, clear language that conveys understandable and accessible information
• Expertise with content analysis, auditing, and copyediting pre-written content to align with user needs and relevant best practices.
• Possess a designers toolkit of methods and approaches to deal with various content design challenges that may occur at various stages of a products development.
• Understanding of government accessibility requirements and design content with consideration for common assistive technologies, such as screenreaders
• Ability to use data, research, and evidence to review and evaluate content and iteratively improve content design
• Consistently and effectively apply content standards and style guidelines to your work
• Understand content lifecycle management and can advocate for it amongst complex groups of product/service stakeholders.
• Ability to contribute to content strategies and policies, including creating content patterns or standards.
• Ability to produce content concepts and prototyping through a variety of methods - from paper sketches to clickable prototypes.
• Ability to UX and Service designers with collaborative research and product design activities, such as user interviews or usability testing.
• Practice ego-free design: be open to giving and receiving feedback, collaborating with and supporting other designers
• Utilize pragmatic, thoughtful design approaches; think critically about what value design activities are bringing to a project, and strategize approach based on organizational need rather than following textbook solutions

Communications (20%)

• Strong communication skills to prepare research documentation, including but not limited to; reports, reviews, assessments
• Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients
• Ability to communicate content design concepts and prototypes in clear and understandable manner
• Ability to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience, service design, and content design
• High emotional intelligence skills, with ability to discern between various stakeholders interests and find reasonable compromises through consensus building
• Strong mentoring and coaching abilities; ability to convey content design concepts and methods to team members and stakeholders outside of design professions

Agile Product Development (15%)

• Experience working in an agile, sprint-based development environment
• Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)
• Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
• Ability to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product delivery
• Adaptable, reflective, and responsive to feedback on both delivered work and delivery process

Experience (15%)

• Experience with medium-to-large sized product development / service design projects
• Experience dealing with designing content for services and products that deal with large organizational complexity
• Experience with leading strategy and execution on content design
• Experience with Figma user interface design software
• Experience designing interfaces with a design system
• Experience conducting content audits
• Experience creating content within organizational content standards and style guidelines
• Experience preparing documentation that can be used by professional translators to convert content into other languages.Supplier Comments

Must Haves

• experience with OPS design standards and systems including enterprise product such as CXP
• Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)