RQ05388 - Program Manager - Senior

Teacup Tech Systems Inc; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

Teacup Tech Systems Inc is seeking a Senior Program Manager in Canada to lead large-scale, complex initiatives across multiple teams and jurisdictions. You will strategize, organize, and monitor interconnected projects, ensuring programs deliver on strategic objectives and ROI.

The role requires strong communication, strategic thinking, and a track record of effective program governance and budgeting. Experience in public-sector contexts is advantageous.

Qualifications

• Experience leading programs in large, complex environments.
• Strong communication and presentation skills are essential.
• Ability to think strategically and manage multi-project initiatives.

Responsibilities

• Strategize, implement, and maintain program initiatives aligned with objectives.
• Coordinate cross-project activities and monitor inter-connected projects.
• Provide leadership for large-scale, high-risk initiatives across jurisdictions or enterprise-wide.
• Develop program assessment protocols to maximize ROI.
• Maintain standards of satisfaction, quality, and performance for the program portfolio.
• Oversee multiple project teams to ensure goals are reached.
• Manage budget and funding channels for productivity.
• Develop and refine program processes to enable benefits realization via agile management.
• Track timelines, manage program-related budgets, and report progress to stakeholders.
• Mentor staff and create documentation to ensure continuity and sustainment.

Skills

Program management

Strategic thinking

Communication

Cross-functional coordination

ROI optimization

Budget management

Agile project management

Risk management

Governance reporting

Job description

About the job RQ05388 - Program Manager - Senior

• Previous Program Manager experience in the Public Sector.
• Strong communication and presentation skills.
• Ability to think and act strategically.
• Big picture thinking, and solid understanding of program scope, management, and operations

MANDATORY DELIVERABLES:

• Strategize, implement, and maintain program initiatives that adhere to strategic objectives
• Formulate, organize and monitor inter-connected projects, including coordination of cross-project activities
• Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise wide.
• Develop and administer program assessment protocols for evaluation and improvement with an aim to maximize ROI
• Maintain organizational standards of satisfaction, quality, and performance to ensure the accountability for the program(s) centralized group of projects and their successful full life cycle delivery
• Oversee multiple project teams, ensuring program goals are reached
• Manage budget and funding channels for maximum productivity
• Work closely with Program Leads, cross-functional teams, and assigned project managers to develop various program related processes in support of consistent practices to benefits realization through an agile project management approach:
  • the program management practices,
  • required resources for cross-functional teams and external
  • work plan, and
• Develop, track and manage timelines for projects and initiatives
• Manage program teams for optimal return on investment, and coordinate and influence cross-project initiatives
• Develop and manage budget for programs and be accountable for delivering against established business goals/objectives
• Work with other program managers to identify issues, risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program issues and risks, and produce program reports for managers and stakeholders
• Prepare progress and status reports for program directors and committees including governance committees and ensure effective alignment amongst existing and new governance committees/structures.
• Ensure programs are delivered cost effectively and efficiently, and in compliance with HSCs methodologies, standards and frameworks.
• Provide mentoring and knowledge transfer to HSCs designated staff to enable continuation in operational activities and sustainment
• Create technical project and user documentation, training manuals and various business cases including but not limited to Ontario Treasury Board (TB) / Management Board of Cabinet (MBC) submissions and internal briefing notes to ensure the effective delivery of the critical business processes