RQ00197 - Sr. Business Analyst

Source Code; Toronto; On-site; CAD 116,000 - 139,000; Full time

Job summary

Source Code in Toronto is seeking a Sr. Business Analyst to provide comprehensive I&T business analysis services across diverse business and technology needs.

You will manage stakeholders and report I&T wide performance KPIs, identify cost drivers in IT operations, and collaborate with stakeholders to deliver savings and track this effort over time. You will also develop and implement use cases in enterprise portfolio tools like Asana and JIRA, and create BI reports.

Qualifications

• 7+ years stakeholder management and KPI reporting
• 7+ years IT cost drivers and savings levers; align with stakeholders on savings and track/report
• 7+ years hands-on experience with defining and implementing use cases in portfolio tools (Asana, JIRA)
• 7+ years MS Office proficiency (Excel, PowerPoint, Word)
• 7+ years supporting resource utilization tracking and management
• CPA or Finance background (nice to have)
• Public Sector experience (nice to have)

Responsibilities

• Document business requirements to support I&T solution development for portfolio reporting tools
• Create and maintain BA artifacts such as functional and non-functional requirements and business rules
• Conduct business modeling including use case, process, data flow, and data models
• Conduct stakeholder engagement activities including interviews, workshops, and mockups
• Create collateral related to change management and communications to stakeholders across I&T
• Understand drivers and levers to OPEX savings for hardware and software costs; work with asset owners to identify savings and validate with Finance

Skills

Stakeholder management

KPI reporting

Cost optimization

Requirements gathering

Communication

Documentation

Tools

Asana

JIRA

MS Office

Power BI

Job description

About the job RQ00197 - Sr. Business Analyst

RQ00197 - Sr. Business Analyst

3 days onsite (which will eventually change to 5) -277 Front Street West, 4th floor

Must Haves:

• 7+ years of stakeholder management and reporting I&IT wide performance KPIs
• 7+ years Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
• 7+ years of hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
• 7+ years of excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)
• 7+ years Support resource utilization tracking and management

Nice to Have:

• CPA or Finance
• Public Sector experience

Role Summary:

Provide comprehensive I&IT business analysis services to support diverse business and technology needs.

Stakeholder management and reporting I&IT wide performance KPIs

Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis

Support resource utilization tracking and management

Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.

Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.

Responsibilities:

Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools.

Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.

Conduct business modeling including use case, process, data flow, and data models

Conduct stakeholder engagement activities including interviews, workshops, and mockups.

Create collaterals related to changing management and communication to relevant stakeholders across I&IT

Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance

Stakeholder management and reporting I&IT wide performance KPIs

Support hiring and onboarding of resources in I&IT

Track and report Overtime and utilization of resources

Monitor project progress, resolve issues, and report to I&IT management and stakeholders.

Develop performance measures, traceability matrices, and conduct post-implementation follow-ups.

Qualifications:

Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)

Experience developing strategies, business cases, and cost-benefit analyses.

Strong requirements gathering, documentation, and stakeholder engagement experience.

Experience preparing presentations and briefing notes for various audiences.

Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)

Development of power BI reports and data analysis

Awareness of emerging I&IT trends and technologies.

Excellent analytical, problem-solving, verbal, and written communication skills.

Strong interpersonal, negotiation, and teamwork skills with proven ability to meet deadlines.

Experience with information retrieval systems and tools.

Knowledge of Information Management principles, policies, and practices.

Ability to translate business and data requirements into technical specifications.

Experience with business functional modeling, event modeling, and process mapping.

Experience working in structured, object-oriented, and agile methodologies.

Experience developing and applying business analysis performance measures.

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

• $84.20/hr - $101.04/hr Inc.