RPA Operations Lead — Hybrid, Upskilling & Impact

Scotiabank; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading bank in the Americas is seeking a Senior Systems Analyst in Toronto to lead RPA support operations and manage bot performance. Candidates should have a Bachelor's degree in Computer Science and 5+ years of RPA experience. Responsibilities include ensuring timely incident resolution and mentoring junior analysts. The role offers competitive rewards and an inclusive work culture that values diversity.

Benefits

Upskilling opportunities

Competitive Rewards program

Community Engagement programs

Qualifications

• Minimum 5+ years of experience in RPA support, operations, or automation delivery.
• RPA certifications preferred, such as UiPath Advanced RPA Developer.
• ITIL Foundation certification or equivalent understanding of incident processes.

Responsibilities

• Lead day-to-day operations of RPA support and manage incidents.
• Collaborate with Agile teams to provide production feedback.
• Mentor junior analysts and contribute to operational efficiency initiatives.

Skills

RPA support

Analysis

Communication

Leadership

Education

Bachelor’s degree in Computer Science or related field

Tools

UiPath

Pega OpenSpan

JIRA

Confluence

Job description

A leading bank in the Americas is seeking a Senior Systems Analyst in Toronto to lead RPA support operations and manage bot performance. Candidates should have a Bachelor's degree in Computer Science and 5+ years of RPA experience. Responsibilities include ensuring timely incident resolution and mentoring junior analysts. The role offers competitive rewards and an inclusive work culture that values diversity.