Rooms Manager In Training

Four Seasons; Whistler; On-site; CAD 30,000 - 60,000; Full time

Job summary

A luxury mountain resort in Whistler seeks a Rooms MIT to help deliver exceptional guest experiences and develop leadership skills within the hospitality sector. This role requires strong interpersonal skills, a passion for service, and a willingness to embrace teamwork. Successful candidates will have the opportunity to train across various functions and enjoy competitive compensation, health benefits, and employee wellness initiatives.

Benefits

Extended Health Coverage

Competitive wages

Affordable staff accommodation

Leisure benefit or seasonal ski pass

Employee recognition events

Wellness initiatives

Complimentary meals

Paid time off

Excellent training programs

Qualifications

• Minimum one to two years’ experience in the hospitality or service industry.
• Demonstrated leadership experience through work or extracurricular activities.
• Strong command of the English language.

Responsibilities

• Work across the Rooms Division to deliver an exceptional experience.
• Cross-train throughout the Rooms Division over a 12-to-18-month period.
• Develop necessary supervisory and leadership skills.

Skills

Interpersonal skills

Ability to multitask

Customer service

Attention to detail

Problem-solving skills

Education

Hospitality Management post-secondary program

Job description

About Four Seasons

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler\'s most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role

The Four Seasons Resort and Residences Whistler is looking for a Rooms MIT who shares a passion for excellence and who infuses enthusiasm into everything they do.

The Rooms MIT reports to the Assistant Director of Rooms. We are looking for an energetic, hospitality professional with excellent interpersonal skills, ability to multitask, have a passion for service and people. Applicants will be a willing team player, comfortable with computer systems and willing to accept assignments on an as-need basis, in order to promote teamwork.

Hourly Wage: $26.00 - $30.00 per hour

What Does the Four Seasons Manager-in-Training Program Offer?

As a member of the Rooms Division, the Rooms MIT works across the division to deliver an exceptional experience and develop key leadership skills in doing so. The Rooms MIT will cross train throughout the Rooms Division over a 12-to-18-month period.

• Operational exposure and training
• Valuable management experiences
• Project work to build necessary skill sets for future development
• Structured feedback throughout the program
• Access to a peer community and networking opportunities

What you will do

Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. This position will give you the chance to develop your necessary supervisory and leadership skills in order to step into an assistant manager role at the end of your program. Rotations are possible throughout Housekeeping and Front Office.

What you bring

• Upcoming or recent graduate from a Hospitality Management post-secondary program an asset. (However, graduates from all disciplines will be considered).
• Minimum one to two years’ experience within the hospitality or applicable service industry.
• Ability to demonstrate leadership experience through work, extra curriculars and/or studies.
• Requires attention to detail and problem solving skills, as well as a passion for customer service.
• Successful candidates must possess the ability to work in Canada.
• Passion to grow and develop within the industry and Four Seasons brand.
• Strong command of the English language.

What we offer

• Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period.
• Competitive wages
• Affordable staff accommodation located in scenic Whistler
• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
• Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.
• Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
• Complimentary meal provided every shift in our staff cafeteria
• Paid time off; vacation days and additional floating holidays per year
• Excellent training and development programs
• Exclusive discount and travel programs with Four Seasons worldwide

Schedule & Hours

As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, overnights and holidays.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about Four Seasons

Learn more about what it’s like to work for Four Seasons:

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We look forward to receiving your application!

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.