Room Attendant (Part-Time)

AccorHotel; Ottawa; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel chain in Ottawa is seeking a dedicated Housekeeper to provide exceptional service and maintain cleanliness throughout the hotel. The ideal candidate will have previous housekeeping experience, strong interpersonal skills, and a commitment to guest needs. You will be responsible for cleaning, sanitizing rooms, and ensuring a welcoming atmosphere for guests. Join us to explore limitless possibilities with a supportive team.

Qualifications

• Previous housekeeping experience an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Clean and sanitize all assigned guestrooms and public spaces.
• Communicate specific guest requests or concerns with a Housekeeping leader.
• Return and properly tag all lost and found articles.

Skills

Time Management

Customer Service

Hotel Experience

Industrial Cleaning

Guest Relations Experience

Job description

Responsibilities

Reporting to the Housekeeping Leadership Team responsibilities and essential job functions include but are not limited to the following :

• Consistently offer welcoming friendly and warm service to external and internal guests
• Provide intuitive service engaging with external and internal guests and anticipating their needs
• Communicate any specific guest requests or concerns with a Housekeeping leader
• Take ownership of guests privacy and belongings while ensuring exceptional service
• Return and properly tag all lost and found articles in the Housekeeping Office
• Clean and sanitize all assigned guestrooms and public spaces including : dusting making beds soiled linen / garbage removal from rooms vacuuming bathroom cleaning and disinfecting cleaning furniture inside window cleaning and replenishing rooms with supplies
• Participate in deep cleaning of rooms as required
• Maintain proper usage of cleaning supplies and equipment
• Consistently update and record all cleaned rooms
• Follow detailed cleaning standards in both stayover and vacant rooms as set through our ALL Safe Stay Well Leading Quality Assurance and Accors brand standards
• Follow all safety & sanitation policies and work safely to prevent injury
• Foster positive cross departmental relationships to create a seamless experience
• Report any maintenance needs required in guest rooms service areas and public spaces
• Ability to work weekends holidays and shift work as scheduled
• Perform other related duties and follow hotel standards as assigned

Qualifications

• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs remaining calm and courteous at all times

Additional Information

Physical Aspects of Position (included but not limited to)

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling pushing pulling lifting
• Occasional ascending or descending ladders stairs and ramps

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS

Key Skills

Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Industrial Cleaning,Laundry,Guest Relations Experience,Host / Hostess Experience,Cleaning Experience,Custodial Experience,Commercial Cleaning