Room Attendant

The Wickaninnish Inn; Tofino; On-site; CAD 30,000 - 60,000; Full time

Job summary

A renowned hospitality establishment in Tofino, British Columbia is seeking a Room Attendant. Successful candidates will possess exemplary guest service skills and a positive attitude. Responsibilities include assisting guests, maintaining cleanliness, and supporting a world-class team. Evening and weekend work is required, along with a passion for hospitality.

Benefits

Financial Commitment Incentive

Opportunity to learn in a prestigious environment

Qualifications

• Desire to be part of a world-class Housekeeping/Guest Service Team.
• Demonstrated willingness to exceed guest expectations.
• Enjoy working evenings and weekends.

Responsibilities

• Provide front line assistance to guests requiring Housekeeping help.
• Maintain a friendly and professional demeanor to ensure guest satisfaction.
• Complete all necessary administrative duties.

Skills

Guest service skills

Multi-tasking

Interpersonal skills

Verbal communication skills

Job description

• Open to International applicants with valid Canadian Work permits: Yes

Join our Housekeeping team as a Room Attendant, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

Yes, the bulk of the work in most Housekeeping Departments is cleaning; let’s not gloss over the fact that Room Attendants clean toilets, sinks, showers, make beds, vacuum kilometers of carpet each day and fold mountains of laundry. What is different at The Wickaninnish Inn? It’s the culture, the leadership and the empowerment given to every employee to seek out those moments where they can engage with a guest and make their stay that much more memorable. The department prides itself on setting the stage for guests; one day you could be helping set a room up for a surprise birthday with balloons and twinkle lights and the next day tasked to ensure that a guest’s special pillow is in the room prior to their arrival. You are not a back of house employee, you are front and center!

Financial Commitment Incentive available.

As a Room Attendant you will:

• Be one of the front line contacts for guests requiring Housekeeping assistance, committed to ensuring the guests’ Wickaninnish Inn experience exceeds their expectations.
• Project a friendly and professional demeanour to guests, making them feel welcome and at home while at the Inn.
• A professionally groomed appearance.
• A positive and pro‑active attitude.
• A calm and capable demeanour.
• Handle cash and gratuities with accuracy, honesty and discretion.
• Keep work area clean, tidy and fully stocked.
• Complete all necessary administrative duties so work is properly documented.
• Keep all Inn guests safe and free from harm.
• Wages may be increased due to annual salary reviews, provincial minimum wage changes or at the employer’s discretion.

Responsibilities & Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Must possess the desire to be part of a world‑class Housekeeping/Guest Service Team.
• Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
• Ability to multi‑task in a busy environment and creative problem‑solving skills are necessary.
• Excellent interpersonal and verbal communication skills are needed. Full command of the English language is required.
• Must enjoy working evenings and weekends.
• Previous experience in a full service hotel an asset.
• A mutual understanding of your employment duration will be determined during your interview.

20.00 per hour

Other Perks/Benefits

Job Application Process

To apply for this career opportunity, please send your resume with letter of intent by clicking the apply now button. By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. As we receive a high volume of e‑mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.