Room Attendant

Four Points by Sheraton Kelowna Airport; Kelowna; On-site; CAD 35,000 - 45,000; Full time

Job summary

A well-known hotel chain in Kelowna is seeking a Room Attendant to join their team. Responsibilities include cleaning guest rooms to the highest standards, maintaining hotel cleanliness, and ensuring guest satisfaction. The ideal candidate must have excellent time management, teamwork skills, and a commitment to customer service. This position offers extended health and dental benefits, as well as world-wide accommodation discounts.

Benefits

Extended Health and Dental Benefits

Accommodation and dining discounts

Employee discounts

Qualifications

• Must be able to physically perform all cleaning duties.
• Exceptional time management skills are required.
• Ability to work well independently and in a team.

Responsibilities

• Cleaning all guest rooms within the required time limits.
• Maintaining hotel cleaning standards and exceeding expectations.
• Reporting maintenance deficiencies and health/safety concerns.

Skills

Customer service

Time management

Teamwork

Attention to detail

Job description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you! The Four Points by Sheraton - Kelowna Airport is currently looking to fill the role of Room Attendant.

We are on a bus route, with a stop just outside of the hotel, and also pickup our employees from the bus loop at UBCO!

What you will be doing?

Reporting to theHousekeepingManager, you are responsible for performing the following tasks to the highest standards:

• Must comply while maintaining a neatly groomed appearance and following(uniform clean and name tag on) in accordance to companies uniform standards
• Arriving at least 10 minutes before the start of your scheduled shift
• Must be able to work well in a team atmosphere, as well as independently.
• Must have exceptional time management skills and the ability to work well under pressure.
• Must be able to physically perform all cleaning duties.
• Cleaning all guest rooms within the required time limits (14 guest rooms per day, sometimes more depending on occupancy)
• Able to perform assigned duties with attention to detail, speed, and accuracy.
• Maintaining the hotels cleaning standards and exceeding standard expectations.
• Will be required to report maintenance deficiencies. Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy. Reporting all health and safety related concerns.
• Follow lost and found procedures, bagging, and tagging accurately.
• Responsible for maintaining cleaning tools and carts, reporting deficiencies.
• Being knowledgeable of our facilities and services, with the ability to promote and direct guests to those areas.
• Welcome and acknowledge guests; anticipate and address guests needs.
• Take and complete all required Brand Training. Following all Brand Standards requirements.
• Performs routine duties in cleaning and servicing guest rooms and public areas, and laundry if need be.
• Maintain linens, towels, and guest supplies in guest rooms.
• Assists in room inspection of the cleaned guest room. Being receptive to feedback.
• Knowledge of cleaning systems and chemicals.
• Follow company health & safety and security procedures.
• Communicate information to the appropriate hotel personnel on any concerns or issues accurately.
• Assisting other departments when necessary and available. Cross training or working at our sister properties.
• Deep Cleaning when assigned, being comfortable working with abrasive chemicals, and using PPE gear.
• Assisting in property walks, parking lot clean ups.
• Available to work varied shifts: days, weekends, and holidays.
• Perform other related duties assigned by the management team.

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Committed to delivering high levels of customer service
• Ability to work on their own and with teams
• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Marriott brands
• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Four Points by Sheraton Kelowna Airport Hotel).
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don't miss this exciting opportunity to join our Four Points family!

Are you legally entitled to work in Canada? Answering yes to this question means you are a Canadian Citizen, a Permanent Resident of Canada or you hold an open valid Work Permit.*

Are you currently located within Kelowna, BC or the surrounding areas?*

Have you previously been employed or are you currently employed by any Argus Hospitality Group operated property ( Hotel Eldorado, Manteo, Eldorado Marina, Four Points, Hampton Inn & Suites, Home2 Suites)?*