Rockstar Guest Experience Host

Hard Rock Hotels; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A premier hospitality venue in Ottawa seeks a Host/Hostess to provide outstanding guest service in a vibrant environment. Responsibilities include greeting guests, managing reservations, ensuring dining efficiency, and maintaining positive guest relations. The ideal candidate will have strong listening skills and a well-groomed appearance. This dynamic role requires adaptability to a fast-paced atmosphere while ensuring guest satisfaction through attentive service. Join us in redefining hospitality!

Qualifications

• Must be at least 19 years old.
• Well-groomed appearance and follows uniform guidelines.
• Ability to remain calm in a hectic atmosphere.
• Demonstrates attention to detail and a sense of urgency.

Responsibilities

• Greet guests promptly and courteously.
• Manage reservation system and seating arrangements.
• Communicate effectively with management and staff.
• Maintain cleanliness of work areas throughout the shift.

Skills

Strong listening skills

Job description

A premier hospitality venue in Ottawa seeks a Host/Hostess to provide outstanding guest service in a vibrant environment. Responsibilities include greeting guests, managing reservations, ensuring dining efficiency, and maintaining positive guest relations. The ideal candidate will have strong listening skills and a well-groomed appearance. This dynamic role requires adaptability to a fast-paced atmosphere while ensuring guest satisfaction through attentive service. Join us in redefining hospitality!