Road Service Technician - Kitchener

Johnston Equipment; Kitchener; On-site; CAD 45,000 - 65,000; Full time

Job summary

A material handling solutions provider in Kitchener is seeking a Road Service Technician responsible for maintenance and repairs of lift trucks at customer sites. The ideal candidate has hands-on experience, technical certifications, and strong problem-solving skills. This role offers competitive salary and benefits, along with opportunities for career progression.

Benefits

Competitive salary

Incentive program

Excellent benefits package

Career progression support

Qualifications

• Minimum of 1-2 years of experience as a Mechanical Technician or equivalent experience.
• Solid knowledge of general Lock-out/Tag-out procedures.
• Able to interpret and implement technical procedures.

Responsibilities

• Examine operational integrity of trucks.
• Find defective mechanical or electrical parts and propose repair solutions.
• Perform scheduled preventative maintenance.

Skills

Mechanical and electrical systems knowledge

Customer service orientation

Analytical and problem-solving skills

Flexibility in a fast-paced environment

Education

Truck and Coach 310S Certification or Heavy Duty Technician Certification

Tools

Electrical/electronic diagnostic tools

Job description

Job Description

We are a solutions‑driven, customer‑focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer‑focused, self‑starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today!

Position Summary

Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician. As the Road Service Technician, you will be conducting maintenance checks and diagnosing repairs for lift trucks and carousels at customer sites.

How You’ll Make An Impact

You will be responsible for the overall operational integrity and condition of trucks with the following responsibilities:

• Examine overall operational integrity and condition of the trucks
• Find defective or worn out mechanical or electrical parts then communicate and execute next steps for repair solutions to the customer
• Perform scheduled preventative maintenance
• Diagnose and order parts according to technical manuals
• Document and analyze breakdowns based on standard procedures
• Act as the front line contact between GNJ and the customer, comfortable with client contact as well as being technically savvy

Qualifications

• Minimum of 1-2 years of experience as a Mechanical Technician or equivalent related experience
• Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment
• Must have a Truck and Coach 310S Certification or Heavy Duty Technician Certification
• Knowledge of the use of hand tools and measuring devices, knowledge of the use of electrical/electronic diagnostic tools/measurements
• Experience with industrial equipment that involves lifting/rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment
• Experience aligning above equipment, using dial indicators/calipers, micrometers, hoists or jacks is a plus
• Able to interpret and implement technical procedures
• Solid knowledge of general Lock‑out/Tag‑out procedures
• Strong interpersonal and communication skills
• Customer service oriented
• Effective analytical and problem‑solving skills
• Ability to be flexible and work in a fast paced and changing environment
• Possess a valid driver’s license

Benefits

• Competitive salary, incentive program, and an excellent benefits package
• Support for ownership of your work and encouragement to push ideas from inception to execution
• Career progression support and learning and development opportunities

Company Description

Johnston Equipment provides material handling equipment to move product in, out and throughout warehouses; service solutions and tools to better manage warehouse productivity; racking, storage and automated system solutions to optimize the storage and movement of goods; and programs to protect material handling assets and the people who utilize them. We are continually striving to create better and more advanced solutions as well as provide the highest quality service.

Since 1954, Johnston’s mission has been to develop valued customer partnerships by providing precision, cost‑effective material handling equipment… We are the largest integrated material handling solutions provider in Canada, the only nation‑wide company with the expertise and resources to keep you ahead of the curve on innovation to help you achieve all of your operational goals.

Commitment to Diversity

G.N. Johnston Equipment is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.