RN Teletriage Specialist: High-Impact Patient Guidance

Alberta Health Services; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Edmonton seeks an experienced Registered Nurse to provide telephone triage services, offering health advice to callers across Alberta. The ideal candidate will have strong critical thinking and communication skills, with a minimum of 3-5 years clinical nursing experience. This role provides an opportunity to deliver high-quality care in a supportive team environment while promoting patient well-being.

Benefits

Comprehensive benefits package including health, dental, and lifestyle benefits

Qualifications

• Completion of an accredited nursing education program.
• Active registration with the College of Registered Nurses of Alberta.
• Current Basic Cardiac Life Support certification.
• 3-5 years recent nursing experience in a clinical setting.
• Ability to manage stress in a high call volume environment.

Responsibilities

• Provide telephone triage services and health advice.
• Evaluate and counsel patients on health concerns.
• Collaborate with a provincial health team.
• Deliver patient-focused health information accurately.

Skills

Critical thinking

Problem solving

Active listening

Clinical expertise

Communication

Education

Completion of an accredited nursing education program

Active or eligible for registration with CRNA

Baccalaureate Degree in Nursing (preferred)

Job description

A healthcare organization in Edmonton seeks an experienced Registered Nurse to provide telephone triage services, offering health advice to callers across Alberta. The ideal candidate will have strong critical thinking and communication skills, with a minimum of 3-5 years clinical nursing experience. This role provides an opportunity to deliver high-quality care in a supportive team environment while promoting patient well-being.