RM Solutions Support: Training, Knowledge & Projects Lead

ORIENT EXPRESS; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Specialist in RM Solutions Support in Toronto, Ontario. This role is key in improving support platforms and enhancing team knowledge through training materials and communication. The ideal candidate has strong project management skills, excellent organizational abilities, and advanced proficiency in Microsoft Office. This position involves collaboration with diverse stakeholders and requires a detail-oriented individual who can manage multiple projects effectively.

Qualifications

• 2-3 years of administrative experience, including experience in creating training content.
• 1-3 years of project management experience managing multiple projects.
• Ability to audit documentation for spelling, grammar, and tone.

Responsibilities

• Owns the Revenue Management intranet pages, auditing and updating documents.
• Creates, maintains, and delivers training materials and presentations.
• Supports the planning and execution of RM and Commercial projects.

Skills

Exceptional Organizational Skills

Strong Communication

Advanced Computer Proficiency

Analytical & Critical Thinking

Collaboration & Interpersonal Skills

Education

Bachelor's degree in Hotel Business Administration or related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

A leading hospitality company is seeking a Specialist in RM Solutions Support in Toronto, Ontario. This role is key in improving support platforms and enhancing team knowledge through training materials and communication. The ideal candidate has strong project management skills, excellent organizational abilities, and advanced proficiency in Microsoft Office. This position involves collaboration with diverse stakeholders and requires a detail-oriented individual who can manage multiple projects effectively.