RFC Supervisor - Swing Shift

Grocery Outlet; Vancouver; On-site; CAD 72,000 - 88,000; Full time

Benefits offered by this job

Annual bonus

Equity

401(k) Profit Sharing

Paid vacation

Job summary

Grocery Outlet in Vancouver, BC is seeking a Regional Fulfillment Center Supervisor to lead a team of hourly employees and ensure operational targets are met. You will hire, engage and develop the workforce, coach associates, and manage safety/quality while reporting to the RFC Operations Manager.

The role emphasizes PDPs, performance coaching, and adherence to budgets. Shift hours are Wednesday to Saturday 2:00pm–1:00am.

Qualifications

• AA Degree or equivalent required or 1-2 years related experience.
• PC proficiency with MS Outlook, Word and Excel.
• Ability to write routine reports and correspondence.
• Familiarity with modern warehousing practices and methods.
• Good organizational and time management skills.

Responsibilities

• Supervise day-to-day shift operations of one or more warehouse areas.
• Coordinate workload flow within the warehouse and department.
• Lead a subset team to meet performance goals and customer commitments.
• Instruct and oversee associates on quality, safety and sanitation practices.
• Coach and mentor associates; develop PDPs and provide feedback.
• Attend daily Shift Start-Up meetings to share goals and results.
• Monitor and post performance reports; conduct safety and audits.

Skills

Team leadership

Coaching

Communication skills

Education

AA Degree or equivalent

Tools

MS Outlook

Word

Excel

Job description

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.

About the Team:

Our Supply Chain and Logistics team mission is to provide top notch service to our stores and purchasing teams- contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self-motivated, passionate, and dedicated.

About the Role:

This role will lead a team of hourly employees in the Regional Fulfillment Center to ensure the operational activities are met or exceeded. Their main focus will be to hire, engage and develop a highly effective hourly workforce that will consistently achieve the desired results. This role reports to the RFC Operations Manager.

Responsibilities Include:

• Effectively and safely supervise the day-to-day shift operations of one or more warehouse areas of responsibility (AOR). Warehouse functions may include: selecting, loading, shipping, receiving, safety, sanitation, replenishment and product storage processes in a Grocery, Perishables or Freezer Warehouse environment.
• Coordinates the flow of workload within the warehouse and a specific department.
• Leads a subset team of a department to ensure that performance goals and/or customer commitments are met or exceeded.
• Instruct and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations.
• Holds self and team accountable on general sanitation and food safety practices.
• Collaborate with Shift Manager in the development of employee performance development plans (PDPs); Coach, mentor and guide Associates in the execution of PDPs; Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.
• Leads a team of hourly personnel through effective coaching and other performance management methods to ensure performance is being met.
• Helps prepare and attend daily Shift Start-Up Meetings to share daily goals and results with the team.
• Monitor and Post performance reports.
• Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a sense of responsibility and ownership in the results of these audits in Associates.
• Conduct accident investigations according to company guidelines and use judgment and discretion to make findings and document them.
• Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink).
• Ensure shift time and attendance tools are kept up to date.
• Ensure the employee schedule is up to date.
• Accountable to a budgeted labor $ allowance for assigned department(s).
• Ensure that decisions made throughout the shift, day, and week support attainment of said budgetary goals.
• Responsible for successful onboarding, training and retention of New Hires.

Shift Hours:

• Wednesday to Saturday 2:00pm - 1:00am

About The Pay:

• Base Salary Range: $80,168 Annually
• Annual Bonus Program.
• Equity.
• 401(k) Profit Sharing.
• Employees are eligible to earn up to ten (15) days of vacation per year. Vacation time is accrued each pay period and is not granted in full at the start of employment.
• Medical, Dental, Vision & More! Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• AA Degree or equivalent: or 1-2 years related experience.
• PC Proficiency on the following programs: MS Outlook, Word, & Excel.
• Ability to conduct business on the telephone & E-mail professionally and accurately for extended period of time. Interface with Store Operations and Managers continuously.
• Ability to write routine reports and correspondence.
• Familiarity with modern warehousing practices and methods.
• Good organizational and time management skills.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.