Revit - MEP Implementation Consultant
GRAITEC GmbH
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
Graitec Group is seeking an Implementation Consultant in Montreal to deliver training, mentoring, and technical support ensuring successful software adoption across BIM workflows. You will collaborate with Sales, Pre-Sales, and Product teams to optimize solutions and drive customer success.
The role emphasizes content creation, knowledge sharing, and continuous improvement, with fluency in English and French, available certifications, and strong customer-facing communication.
Qualifications
- Strong knowledge of BIM methodologies, coordination workflows, and modeling standards across MEP and AEC domains.
- Advanced proficiency in Autodesk Revit (MEP and/or Architecture/Engineering modules).
- Excellent communication, presentation, and customer-facing skills, with the ability to simplify complex topics.
- Degree in Mechanical Engineering, Building Services, Architecture, or a related AEC field.
- Autodesk BIM or Revit certifications are highly valued.
Responsibilities
- Deliver training, mentoring, and technical support to ensure successful software adoption.
- Provide post-sales support and identify opportunities for solution optimization.
- Create high-quality documentation and knowledge-sharing content to support enablement.
- Support pre-sales engagements with product demos and technical presentations.
Skills
Education
Tools
Job description
Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we’ve tripled our revenue in just five years.
Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers.
Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world‑class partnerships with our own cutting‑edge software and services to drive performance and sustainability across the industry.
At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together.
How we work: Growth, Agility, Innovation, Responsibility
How we behave: Ambition, Engagement, One Graitec, Positive Energy
Learn more about the Graitec Group: graitec-group.com/graitec-a-global-player
The Technical Services team supports customers in adopting and maximizing the value of their purchased software solutions. Through training, consulting, and post-sales support, the team ensures successful implementation and continuous improvement. They collaborate closely with Sales, Marketing, and Product teams to deliver a seamless customer experience and drive solutionexcellence.
The Implementation Consultant is a customer-facing role focused on delivering training, mentoring, and technical support to ensure successful software adoption. This role contributes to customer satisfaction, retention, and solution optimization through expert consulting, content creation, and collaboration with internal teams.
- Deliver project-based support and tailored training to accelerate customer adoption and maximize satisfaction
- Design and implement consulting offerings aligned with project goals, leveraging customer data and analytics for measurable impact
- Lead strategic engagements and follow-up sessions using data-driven insights to improve performance and drive continuous improvement
- Resolve technical issues efficiently to ensure solution stability and customer confidence
- Apply advanced troubleshooting and root cause analysis, using data to identify trends and prevent recurring issues
- Define and improve support frameworks, train others, and implement high-performance standards
- Produce high-quality documentation, articles, and videos to support customer enablement and strengthen brand positioning
- Use analytics to measure content relevance and impact, continuously improving knowledge-sharing frameworks
- Lead content strategy and implement data governance for global benchmarking
- Demonstrate solution value and technical expertise through product demos and customer meetings, supporting revenue growth
- Build tailored presentations and support opportunity qualification using best practices and data-driven insights
- Define pre-sales methodologies and integrate predictive analytics to improve win rates
- Maintain and develop certifications to ensure technical credibility and competitive advantage
- Apply new learning in projects, using data to measure impact and identify skill gaps
- Contribute to training strategy and mentor peers, embedding a data-driven approach to talent development
- Communicate clearly and persuasively with customers and internal teams to ensure alignment and trust
- Adapt communication style to different audiences, using data insights to influence decisions and achieve project goals
- Mentor others on effective communication and shape communication strategies across regions
- Foster teamwork and accelerate delivery through knowledge sharing and effective coordination
- Lead cross-functional initiatives, manage conflicts constructively, and promote a collaborative culture
- Define frameworks to improve team dynamics and measurable collaboration KPIs across the organization
- Align technical decisions with business priorities to support profitability and strategic growth
- Lead initiatives that improve operational efficiency and contribute to overall business strategy
- Mentor teams in developing business acumen and integrate predictive analytics into consulting strategies
- Ensure efficient execution, optimal resource utilization, and customer satisfaction by meeting deadlines and maintaining profitability
- Lead planning and resource allocation using data to optimize time and reduce bottlenecks
- Define enterprise-level time management frameworks and support teams in strategic transformation
- Support customers and teams in leveraging AI to improve efficiency and innovation, including AI features in Graitec products
- Integrate AI-driven insights into solution design and technical delivery, measuring adoption and impact globally
- Drive AI adoption, mentor teams, and define standards for AI-enabled implementations
- Experience as an MEP Implementation Consultant, BIM Consultant (MEP or AEC), Technical Consultant, or similar role within the AEC/BIM industry (Mechanical, Electrical, Plumbing, Architecture, or Engineering)
- Experience delivering training, consulting, and post-sales support for software solutions across MEP and/or AEC environments
- Strong operational expertise inAutodesk Revit (MEP and/or Architecture/Engineering disciplines) within real project environments
- Experience supporting customers in theadoption, optimization, and standardization of BIM workflows, including both MEP-focused and broader AEC use cases
- Experience working ininterdisciplinary environments, collaborating across MEP, architectural, and engineering teams
- Exposure topre-sales activities (product demos, technical presentations, workflow reviews) is highly valued
- Fluency in English and French, both written and spoken;
- Spanish proficiency is a strong advantage (nice to have)
- Strong knowledge of BIM methodologies, coordination workflows, and modeling standards across MEP and AEC domains
- Advanced proficiency inAutodesk Revit (MEP and/or Architecture/Engineering modules)
- Solid technical knowledge inMEP engineering (mechanical, electrical, plumbing) and/or broader AEC disciplines
- Excellentcommunication, presentation, and customer-facing skills, with the ability to simplify complex technical topics
- Stronganalytical, problem-solving, and workflow optimization skills
- Degree inMechanical Engineering, Building Services, Architecture, or a related AEC field
- Autodesk, BIM, or Revit certifications are highly valued
At Graitec, we're proud to foster a diverse and inclusive workplace.
We value our employees for who they are and the contributions they bring, encouraging everyone to be their authentic selves at work. This diversity helps us better serve the wide range of customers and markets we operate in. We welcome applications from all backgrounds and assess candidates solely on their skills and ability to succeed in the role.
Graitec uses AI to support and streamline internal processes; however, all application reviews, screening, and hiring decisions are made solely by our Talent Acquisition team and hiring managers.
- HR Screening -An initial 'get to know you' discussion.
- Manager Interview -A role-specific discussion with the hiring manager.
- Panell Interview -May include a presentation or a collaborative exercise.
- Final Interview -Conversation with the Business Unit Leader.
Additional Information
As a signatory of United Nations Women's Empowerment Principles, Graitec is committed to equal opportunity and pay transparency.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
