Revenue & Visitor Experience Leader

City of Vancouver; Vancouver; On-site; CAD 99,000 - 125,000; Full time

Job summary

A major urban municipality in Canada is seeking a Supervisor for Revenue and Visitor Services at its parks and botanical garden. The role involves managing operations to enhance visitor experiences and generate revenue, leading marketing strategies, and supervising staff. Ideal candidates will possess a bachelor's degree in business or marketing, paired with significant experience in customer service and financial management. Join a vibrant environment committed to sustainability and equity.

Qualifications

• Minimum 5 years of marketing and customer service experience.
• Extensive experience in HR management and leadership.
• Background in financial administration and revenue generation.

Responsibilities

• Manage daily operations of revenue and visitor services.
• Plan, organize, and evaluate marketing strategies to enhance revenues.
• Provide leadership and coaching to staff for performance excellence.

Skills

Marketing focused on revenue generation

Customer service excellence

Leadership and staff development

Budget planning and control

Interpersonal and communication skills

Education

Bachelor’s degree in business or marketing

Tools

MS Office

SAP

Job description

A major urban municipality in Canada is seeking a Supervisor for Revenue and Visitor Services at its parks and botanical garden. The role involves managing operations to enhance visitor experiences and generate revenue, leading marketing strategies, and supervising staff. Ideal candidates will possess a bachelor's degree in business or marketing, paired with significant experience in customer service and financial management. Join a vibrant environment committed to sustainability and equity.