Returns & Claims Specialist: Data-Driven Liaison

EMCO Corporation; Quebec; On-site; CAD 30,000 - 40,000; Full time

Job summary

A logistics and supply chain company in Canada is seeking a detail-oriented Returns & Claims Clerk. This role involves resolving shipment discrepancies, processing customer credits, and liaising between various parties to ensure efficient operations. The ideal candidate will have a Grade 12 diploma, 1-3 years of related experience, and strong communication skills in English, with French as a plus. Competitive salary of $30,000 to $40,000 per year.

Qualifications

• 1-3 years of experience in accounting, supply chain, logistics, or data entry.
• Fluent in English (oral and written); knowledge of French is an asset.
• Comfortable managing large datasets with high accuracy.

Responsibilities

• Investigate and resolve order discrepancies.
• Process transportation-related claims and credits.
• Act as liaison between warehouses, carriers, and internal departments.

Skills

Attention to detail

Customer service

Communication skills

Data management

Education

Grade 12 diploma or equivalent

College and/or university degree

Tools

Microsoft Office Suite

ERP (Infor M3)

Job description

A logistics and supply chain company in Canada is seeking a detail-oriented Returns & Claims Clerk. This role involves resolving shipment discrepancies, processing customer credits, and liaising between various parties to ensure efficient operations. The ideal candidate will have a Grade 12 diploma, 1-3 years of related experience, and strong communication skills in English, with French as a plus. Competitive salary of $30,000 to $40,000 per year.