Retail Wireless Sales Pro — Uncapped Commissions & Discounts

Rogers Communications, Inc.; Kitchener; Hybrid; CAD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Uncapped commissions

Employee discounts

Health benefits

Parental leave top-up

Mental health coverage

EFAP

RRSP

TFSA

Pension plan

Stock options

Diversity & inclusion

Job summary

Rogers Communications, Inc. is seeking a part-time Retail Sales Associate in Kitchener, ON. Join a team focused on delivering a seamless customer experience by connecting people with Rogers and Fido wireless, internet, TV, and home services.

You’ll build strong customer connections, meet sales targets, and promote brand in-store and at local events. The role requires excellent communication, adaptability, and availability of at least 32 hours per week, including evenings and weekends.

Qualifications

• Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer-focused upselling, consistently contributing to overall store performance.
• You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.
• You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

Responsibilities

• Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
• Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention
• Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.

Skills

Customer communication

Sales targets

Upselling

Adaptability

Availability

Job description

Rogers Communications, Inc. is seeking a part-time Retail Sales Associate in Kitchener, ON. Join a team focused on delivering a seamless customer experience by connecting people with Rogers and Fido wireless, internet, TV, and home services.

You’ll build strong customer connections, meet sales targets, and promote brand in-store and at local events. The role requires excellent communication, adaptability, and availability of at least 32 hours per week, including evenings and weekends.