Retail Team Leader: Coaching & Operations Excellence

Canadian Tire; Lévis; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading Canadian retailer is seeking a Customer Service Manager in Lévis to provide leadership and enhance customer service standards. The ideal candidate will have 3-5 years of retail experience and a proven ability to coach and develop their team. Responsibilities include managing store operations and ensuring compliance with company policies. Join us to help create a better shopping experience for our customers.

Qualifications

• Proven ability to coach, mentor and develop store team.
• 3-5 years retail experience required.
• High energy, enthusiasm and a drive to succeed.

Responsibilities

• Provide leadership to team ensuring service model standards.
• Manage scheduling and follow up on operations.
• Coach and develop store team through expectations and feedback.

Skills

Leadership

Coaching

Communication

Organizational skills

Retail experience

Mentoring

Job description

A leading Canadian retailer is seeking a Customer Service Manager in Lévis to provide leadership and enhance customer service standards. The ideal candidate will have 3-5 years of retail experience and a proven ability to coach and develop their team. Responsibilities include managing store operations and ensuring compliance with company policies. Join us to help create a better shopping experience for our customers.