Retail Team Lead: Operations & Customer Success

Dollarama; Canmore; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail company in Canada is seeking an Assistant Team Leader to support store management and oversee daily operations. You'll handle tasks from managing inventory to providing excellent customer service. The ideal candidate should possess supervisory experience and demonstrate strong leadership and communication skills. This position offers a stimulating work environment and competitive compensation. Full-time employees are eligible for additional benefits, including a company-matched pension plan.

Benefits

Competitive compensation

Company matched pension plan

Tailor‑made training program

Career development opportunities

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexibility in availability (day, evening, weekend).

Responsibilities

• Support management in daily store operations.
• Assist in managing store staff and inventory.
• Ensure excellent customer service and resolve issues.
• Perform cash management and opening/closing duties.

Skills

Leadership

Communication

Organizational skills

Customer service orientation

Multitasking

Job description

A leading retail company in Canada is seeking an Assistant Team Leader to support store management and oversee daily operations. You'll handle tasks from managing inventory to providing excellent customer service. The ideal candidate should possess supervisory experience and demonstrate strong leadership and communication skills. This position offers a stimulating work environment and competitive compensation. Full-time employees are eligible for additional benefits, including a company-matched pension plan.