Retail Team Lead - Growth, Service & Ops

Bass Pro Shops; Vaughan; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Retail Lead in Vaughan to oversee day-to-day operations in the department. The ideal candidate will have supervisory experience and a commitment to providing exceptional customer service. Responsibilities include leading a team, ensuring compliance with procedures, and maintaining visual presentation standards. Discounts, competitive wages, and career advancement opportunities are offered.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• Two or more years of supervisory experience in a sales or service environment is preferred.
• Open availability for store opening and closing shifts, and weekends.
• Ability to evaluate customers’ needs and make recommendations.

Responsibilities

• Oversee the day-to-day operation of a retail store department.
• Provide supervision and leadership to team members.
• Ensure compliance with standard operating procedures.

Skills

Supervisory experience

Customer service

Problem-solving

Product knowledge

Education

High school diploma or equivalent

Job description

A leading retail company is seeking a Retail Lead in Vaughan to oversee day-to-day operations in the department. The ideal candidate will have supervisory experience and a commitment to providing exceptional customer service. Responsibilities include leading a team, ensuring compliance with procedures, and maintaining visual presentation standards. Discounts, competitive wages, and career advancement opportunities are offered.