Retail Team Lead — Fan Experience & Merch Coach

Saskatchewan Roughriders; Regina; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent sports organization in Regina seeks an experienced Assistant Manager to support retail operations. The role requires a strong emphasis on customer service, coaching retail associates, and leading store merchandising. Ideal candidates will have management experience in retail and be able to thrive in a fast-paced environment. Opportunity to contribute to a well-known brand within the community.

Benefits

Opportunity for growth

Fast-paced work environment

Qualifications

• 1-2 years of relevant management experience in a retail service environment.
• Proven ability to motivate staff and foster team cohesion.
• Experienced in cash handling procedures.

Responsibilities

• Support store operations in the absence of the store manager.
• Provide training, coaching, and feedback to store associates.
• Respond to and resolve customer concerns.

Skills

Customer service

Coaching

Problem-solving

Microsoft Excel

Retail management

Organizational skills

Tools

Shopify

Erply POS

Job description

A prominent sports organization in Regina seeks an experienced Assistant Manager to support retail operations. The role requires a strong emphasis on customer service, coaching retail associates, and leading store merchandising. Ideal candidates will have management experience in retail and be able to thrive in a fast-paced environment. Opportunity to contribute to a well-known brand within the community.