Retail Team Lead: Customer Experience & Store Operations

Bass Pro Shops; Alberta; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading outdoor retail company in Alberta is looking for a Retail Supervisor to manage daily operations in a retail department. Responsibilities include supervising team members, ensuring excellent customer service, and maintaining visual standards. Candidates should have supervisory experience, strong customer service skills, and a high school diploma. This role offers a fun work environment with competitive wages, generous benefits, and opportunities for career advancement.

Benefits

Retail merchandise discounts

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• Two or more years of supervisory experience in a sales or service environment is preferred.
• Open availability is necessary to work store hours, including weekends.
• Ability to evaluate customer needs and provide recommendations.

Responsibilities

• Oversee day-to-day operations of a retail store department.
• Provide supervision and leadership to team members.
• Delegate tasks and ensure proper execution.

Skills

Supervisory experience

Customer service

Judgment and logic

Product knowledge

Education

High school diploma or equivalent

Job description

A leading outdoor retail company in Alberta is looking for a Retail Supervisor to manage daily operations in a retail department. Responsibilities include supervising team members, ensuring excellent customer service, and maintaining visual standards. Candidates should have supervisory experience, strong customer service skills, and a high school diploma. This role offers a fun work environment with competitive wages, generous benefits, and opportunities for career advancement.