Retail Team Lead - Customer Experience & Growth

Bass Pro Shops; Dartmouth; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading outdoor retail company in Dartmouth, Nova Scotia, is seeking a Retail Lead to oversee the daily operations of a store department. Responsibilities include supervising team members, providing excellent customer service, and ensuring adherence to company procedures. The ideal candidate has supervisory experience in retail or customer service and is available for various shifts, including weekends. Enjoy competitive wages and fantastic benefits in a fun work environment.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• Two or more years of supervisory experience in a sales or service environment is preferred.
• Open availability to work store opening and closing shifts, and weekends.
• Ability to evaluate customers' needs and make recommendations.

Responsibilities

• Oversee the day-to-day operation of a retail store department.
• Delegate tasks and provide direction to team members.
• Ensure team members follow standard operating procedures.

Skills

Customer service

Team leadership

Problem-solving

Sales experience

Education

High school diploma or equivalent

Job description

A leading outdoor retail company in Dartmouth, Nova Scotia, is seeking a Retail Lead to oversee the daily operations of a store department. Responsibilities include supervising team members, providing excellent customer service, and ensuring adherence to company procedures. The ideal candidate has supervisory experience in retail or customer service and is available for various shifts, including weekends. Enjoy competitive wages and fantastic benefits in a fun work environment.