Retail Team Lead & Customer Experience Coach

Canadian Tire Corporation; San Juan de Terranova; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company is seeking a Retail Manager to oversee customer service and operations. The ideal candidate has 3-5 years of retail management experience and strong skills in coaching and mentoring a team. Responsibilities include ensuring compliance with operational standards, promoting a positive work environment, and contributing to the overall success of the store. A commitment to diversity and inclusion is essential in this role.

Qualifications

• 3-5 years of retail management experience required.
• Proven ability to coach and develop team members.
• High energy and enthusiasm with a drive to succeed.

Responsibilities

• Ensure excellent customer experience and resolve concerns.
• Lead implementation and execution of standard operating procedures.
• Create efficient store weekly scheduling for sales and support functions.
• Act as a brand ambassador for the store.

Skills

Coaching and mentoring

Communication skills

Organizational skills

Results-driven

Team management

Job description

A leading retail company is seeking a Retail Manager to oversee customer service and operations. The ideal candidate has 3-5 years of retail management experience and strong skills in coaching and mentoring a team. Responsibilities include ensuring compliance with operational standards, promoting a positive work environment, and contributing to the overall success of the store. A commitment to diversity and inclusion is essential in this role.